A hospitality tech company in New York seeks a multilingual Customer Support Specialist to assist B2B customers, ensuring satisfaction with their SaaS platform. The role involves responding to inquiries, resolving technical issues, and providing training sessions. Candidates should have at least 3 years of experience in customer support, fluent communication skills in English and Italian, and familiarity with B2B SaaS environments. Join us for a dynamic work experience with continuous growth opportunities.
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