TEKsystems
Healthcare Customer Service Representative
TEKsystems, Milwaukee, Wisconsin, United States, 53244
Job Description
Answering questions on members benefit plans.
A typical day will be 50 calls and on a day with higher volume it could be up to 70 although that is rare.
Must be comfortable multi‑tasking by speaking with the member and documenting information while on the phone with the member.
Start Date: 2/23/2026
Pay: $21.00/Hr
Training: 4 weeks in length Monday - Friday. First two weeks will be M-F 8am-4:30pm CST. The last two weeks will be on‑the‑job training in the set schedule.
Schedule: Monday - Friday 8:00am - 9:00pm (8‑hour shift). Saturday 9:00am-3:00pm rotation once per quarter.
Location: 100% Remote. May sit out of any of the approved states: IA, IL, KS, MO, ND, NE, OK, SD, TX, WI
Duration: 1 Year Contract
Qualifications
High school diploma
2+ years of call center experience; healthcare insurance is strongly preferred
Preferred experience working remote.
Benefits The pay range for this position is $21.00 - $22.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Application Deadline This position is anticipated to close on Jan 30, 2026.
Employment Details Job Type & Location
This is a Contract position based out of Milwaukee, WI.
Workplace Type
This is a fully remote position.
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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A typical day will be 50 calls and on a day with higher volume it could be up to 70 although that is rare.
Must be comfortable multi‑tasking by speaking with the member and documenting information while on the phone with the member.
Start Date: 2/23/2026
Pay: $21.00/Hr
Training: 4 weeks in length Monday - Friday. First two weeks will be M-F 8am-4:30pm CST. The last two weeks will be on‑the‑job training in the set schedule.
Schedule: Monday - Friday 8:00am - 9:00pm (8‑hour shift). Saturday 9:00am-3:00pm rotation once per quarter.
Location: 100% Remote. May sit out of any of the approved states: IA, IL, KS, MO, ND, NE, OK, SD, TX, WI
Duration: 1 Year Contract
Qualifications
High school diploma
2+ years of call center experience; healthcare insurance is strongly preferred
Preferred experience working remote.
Benefits The pay range for this position is $21.00 - $22.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Application Deadline This position is anticipated to close on Jan 30, 2026.
Employment Details Job Type & Location
This is a Contract position based out of Milwaukee, WI.
Workplace Type
This is a fully remote position.
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr