Overview
For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We serve everyone from infants and their families to children, teens, and adults, creating opportunities to use skills, training, and compassion to make a difference for over 45,000 New Yorkers each year. Location : 108 W 124th St, New York, NY 10027, US Purpose
The Jewish Board’s Adult and Family Residential Division supports residents living with serious mental illness to remain stably housed in the community, with as much independence as possible. Using a non-judgmental, trauma-informed approach, staff guide residents to create and meet personalized recovery goals, stabilize their mental health, develop independent living skills, and plan to live in a healthy and secure apartment in the community. Our work is guided by principles that emphasize safe and stable housing, a culturally competent and anti-racist lens, and respect for each individual’s journey. Position Overview
The Director provides administrative and clinical supervision in accordance with regulatory standards and The Jewish Board. Work schedule may include rotating shifts and on-call service. Key Essential Functions
Program Supervision
Ensures overall clinical, operational, and fiscal oversight of assigned programs Assists programs in utilizing established, effective interventions to achieve defined, meaningful outcomes Provides leadership and vision to help programs achieve goals; continually improve performance and address challenges Ensures programmatic systems meet client safety and service needs, including safety needs of children in the shelter Ensures service delivery and program operations comply with regulatory requirements and standards Provides individual and group clinical and task supervision to staff; conducts performance evaluations Leads recruitment, hiring, discipline, and other personnel matters for program staff Ensures facilities/sites meet safety and aesthetic standards; conducts monthly fire drills with clients Conducts regular apartment inspections Ensures appropriate training and supervision for all staff; develops and provides training Develops and implements new programs, projects, and initiatives Available and on-call 24/7 to assist in urgent situations and client crises
Administrative Oversight
Provides overall administrative oversight for assigned programs Maintains census for programs and oversees intake and discharge activities Ensures all deliverables from Jewish Board and OMH are met Ensures compliance with internal policies and procedures Maintains adherence to program budgets and fiscal viability Collaborates with Program Directors and other Jewish Board programs to solve problems Utilizes data to inform planning, service delivery, and overall management Participates in agency and external committees, initiatives, and coalitions Works collaboratively with fellow Program Directors of other Jewish Board programs Provides leadership and direction to staff, including talent development Ensures high quality of care and clinical standards (evidenced by program reviews, positive client outcomes, and low adverse events) Manages resources to meet productivity and utilization goals and budget targets Responsible for approval of administrative forms and reports, including monthly billing, timesheets, petty cash, and client disbursements
Core Competencies
Knowledge of and experience with housing and supportive housing program operations Strong supervisory skills; ability to motivate, build teams, and retain staff Excellent verbal and written communication Ability to understand broader agency funding and reputation issues while maintaining attention to detail Problem-solving orientation, resourcefulness, resilience Ability to travel to visit resident apartments as needed Educational / Training Required
LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered At least two years of supervisory experience in residential services or related human services programs Additional Qualifications
Substantial experience working with seriously mentally ill populations Understanding of trauma-informed care Understanding of co-occurring mental illness and substance abuse addiction Compassion and respect for vulnerable individuals Patience and understanding for the stabilization and recovery process Computer Skills
Familiarity with Windows; ability to use Adaptive Budget Software, Excel, and other budget-related programs Willingness to learn new systems and application software Visual and Manual Dexterity
Ability to read data and documents, including spreadsheets and EHRs Ability to input data into relevant systems Limited manual dexterity Work Environment / Physical Effort
Ability to travel to facilities and scattered-site apartments; travel to Jewish Board HQ for meetings Willingness to attend occasional out-of-town trainings We are an equal opportunity employer that does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by law. Our Values
Values
guide our work with staff, clients, and communities. Treat every person with dignity We act with respect and caring toward clients, colleagues, and communities. Strive to be outstanding We are exceptional professionals in all we do. Embrace each other’s differences We create a fair and inclusive environment for all. Engage individuals and families as our partners We heal communities through thoughtful collaboration. We are an equal opportunity employer and do not discriminate on protected characteristics. We will strive to reasonably accommodate known disabilities, unless doing so would impose an undue hardship. For accommodation requests, contact human resources.
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For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We serve everyone from infants and their families to children, teens, and adults, creating opportunities to use skills, training, and compassion to make a difference for over 45,000 New Yorkers each year. Location : 108 W 124th St, New York, NY 10027, US Purpose
The Jewish Board’s Adult and Family Residential Division supports residents living with serious mental illness to remain stably housed in the community, with as much independence as possible. Using a non-judgmental, trauma-informed approach, staff guide residents to create and meet personalized recovery goals, stabilize their mental health, develop independent living skills, and plan to live in a healthy and secure apartment in the community. Our work is guided by principles that emphasize safe and stable housing, a culturally competent and anti-racist lens, and respect for each individual’s journey. Position Overview
The Director provides administrative and clinical supervision in accordance with regulatory standards and The Jewish Board. Work schedule may include rotating shifts and on-call service. Key Essential Functions
Program Supervision
Ensures overall clinical, operational, and fiscal oversight of assigned programs Assists programs in utilizing established, effective interventions to achieve defined, meaningful outcomes Provides leadership and vision to help programs achieve goals; continually improve performance and address challenges Ensures programmatic systems meet client safety and service needs, including safety needs of children in the shelter Ensures service delivery and program operations comply with regulatory requirements and standards Provides individual and group clinical and task supervision to staff; conducts performance evaluations Leads recruitment, hiring, discipline, and other personnel matters for program staff Ensures facilities/sites meet safety and aesthetic standards; conducts monthly fire drills with clients Conducts regular apartment inspections Ensures appropriate training and supervision for all staff; develops and provides training Develops and implements new programs, projects, and initiatives Available and on-call 24/7 to assist in urgent situations and client crises
Administrative Oversight
Provides overall administrative oversight for assigned programs Maintains census for programs and oversees intake and discharge activities Ensures all deliverables from Jewish Board and OMH are met Ensures compliance with internal policies and procedures Maintains adherence to program budgets and fiscal viability Collaborates with Program Directors and other Jewish Board programs to solve problems Utilizes data to inform planning, service delivery, and overall management Participates in agency and external committees, initiatives, and coalitions Works collaboratively with fellow Program Directors of other Jewish Board programs Provides leadership and direction to staff, including talent development Ensures high quality of care and clinical standards (evidenced by program reviews, positive client outcomes, and low adverse events) Manages resources to meet productivity and utilization goals and budget targets Responsible for approval of administrative forms and reports, including monthly billing, timesheets, petty cash, and client disbursements
Core Competencies
Knowledge of and experience with housing and supportive housing program operations Strong supervisory skills; ability to motivate, build teams, and retain staff Excellent verbal and written communication Ability to understand broader agency funding and reputation issues while maintaining attention to detail Problem-solving orientation, resourcefulness, resilience Ability to travel to visit resident apartments as needed Educational / Training Required
LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered At least two years of supervisory experience in residential services or related human services programs Additional Qualifications
Substantial experience working with seriously mentally ill populations Understanding of trauma-informed care Understanding of co-occurring mental illness and substance abuse addiction Compassion and respect for vulnerable individuals Patience and understanding for the stabilization and recovery process Computer Skills
Familiarity with Windows; ability to use Adaptive Budget Software, Excel, and other budget-related programs Willingness to learn new systems and application software Visual and Manual Dexterity
Ability to read data and documents, including spreadsheets and EHRs Ability to input data into relevant systems Limited manual dexterity Work Environment / Physical Effort
Ability to travel to facilities and scattered-site apartments; travel to Jewish Board HQ for meetings Willingness to attend occasional out-of-town trainings We are an equal opportunity employer that does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by law. Our Values
Values
guide our work with staff, clients, and communities. Treat every person with dignity We act with respect and caring toward clients, colleagues, and communities. Strive to be outstanding We are exceptional professionals in all we do. Embrace each other’s differences We create a fair and inclusive environment for all. Engage individuals and families as our partners We heal communities through thoughtful collaboration. We are an equal opportunity employer and do not discriminate on protected characteristics. We will strive to reasonably accommodate known disabilities, unless doing so would impose an undue hardship. For accommodation requests, contact human resources.
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