Director Department
Jewish Board of Family and Children's Services, New York, New York, us, 10261
Overview
The Kaplan House (Manhattan) and Cedar Knolls House (Bronx) provide therapeutic and support services to adolescents ages 16-21 who are referred through ACS and the Juvenile Justice system. The Supervised Independent Living Program (SILP) provides a transitional living environment for older youth 17-21 years old who are ready to move toward independent living. Our residents have experienced significant trauma, resulting in behavioral, emotional, and functional/development issues. Both programs offer an extensive independent living skills program, including vocational preparation, and educational services that assist youth toward reaching independence. The Jewish Board’s Community Behavioral Health treatment programs provide evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, instill hope, and strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. Our children’s community residences are single-site residences that provide a group living environment for eight children and/or adolescents. The program provides a supervised, trauma-informed therapeutic environment, which seeks to develop the resident’s skills and capacity to live in the community and attend school/work as appropriate.
Position overview The Director of CPI Coordinator will be responsible for overseeing the quality of care in ACS/OFCS/OMH Children Residential Programs and ensuring the programs are in compliance with all regulatory bodies. The Director of CPI will update policies and procedures for the programs.
Key essential functions
Monitor and assist with implementing ongoing CPI activities including a systematic quality improvement plan which identifies program strengths and weaknesses; develop internal staff trainings, conduct internal audits (scorecards), facilitate external agency audits and preparedness.
Complete monthly score cards for the SILP program.
Act as liaison with the Evaluation and Review staff at JBFCS Headquarters as well as other regulatory bodies including Justice Center, OCFS, APA, OMH, MHCU, Older Youth Services, etc.
Continually evaluate organizational needs including development and yearly review of Program Policies and Procedures, ensuring they meet regulatory changes and guidelines.
Oversee agency compliance with regulator applications including ARTS, LTS, PAT, 29i application, Agency Annual Profile, QRTP profile, and Connections.
Track and oversee agency incidents, including documentation of events, Alltrac reports, OSR reports, MHCU reports, OCFS fire alerts, LGBTQ notifications, PIPs/CAPs.
Monitor all Justice Center allegations, significant incident follow up, internal investigations and IRC presentation and recommendation follow up.
Provide weekly supervision to the CPI Coordinators, and monthly group supervision.
Conduct periodic resident satisfaction surveys, and surveys requested by governing bodies.
Facilitate FTC’s (Family Team Conferences) in the absence of the program CPI Coordinator, as needed.
Facilitate all FTCs for the SILP program.
Case consultation for high-risk cases, and clinical guidance to program directors and clinical leads.
Provide coverage in event of program CPI vacancy.
Update team with new ADM’s from OCFS, and trainings that support the team via HSLC and ACS Workforce Institute.
Monitor the Community Residences Playbook.
Manage the PIR and data collection for ITM with program leadership.
Participate in weekly administrative meetings.
Participate in regular staff meetings and trainings.
Other tasks as assigned.
Core competencies
Willingness to work with children/adolescents living with the impact of trauma and experiencing mental health challenges
Compassion and respect for vulnerable individuals
Patience and understanding for the sometimes slow process of stabilization and recovery
Excellent youth engagement skills
Strong verbal and written communication skills
Attention to detail
Educational/Training required
Master’s degree required
3+ years of supervisory experience
Experience with Residential Care preferably with Adolescents
Driver’s License required to meet all insurance requirements
Experience required / Language preference
Completes regular and timely documentation
Coordinate and collaborate with the administrative team
Monitor the Alltrac system and OCFS significant incident responses
Update all policies and procedures on a yearly and as-needed basis
Computer skills required
Working knowledge of Connections, Microsoft Office, Outlook and Word, and other databases
Aptitude for learning new systems and application software
Travel between programs
Visual and manual dexterity
Able to read data and document, including spreadsheets, reports and electronic health records in printed form and on the computer screen
Able to input data in the electronic health record
Limited application of manual dexterity and hand–eye coordination
Work environment / physical effort
Travel between programs
If you join us, you’ll have these great benefits
Generous paid time off in addition to paid agency holidays and 15 sick days
Affordable and high-quality medical/dental/vision plans
Tuition assistance and educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits and a pension
Flexible spending accounts for health and transportation
24/7 Accessible Employee Assistance Program
Life and disability insurance
Diversity, equity, and inclusion working groups, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee
Who we are The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.
More on Equal Opportunity We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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Position overview The Director of CPI Coordinator will be responsible for overseeing the quality of care in ACS/OFCS/OMH Children Residential Programs and ensuring the programs are in compliance with all regulatory bodies. The Director of CPI will update policies and procedures for the programs.
Key essential functions
Monitor and assist with implementing ongoing CPI activities including a systematic quality improvement plan which identifies program strengths and weaknesses; develop internal staff trainings, conduct internal audits (scorecards), facilitate external agency audits and preparedness.
Complete monthly score cards for the SILP program.
Act as liaison with the Evaluation and Review staff at JBFCS Headquarters as well as other regulatory bodies including Justice Center, OCFS, APA, OMH, MHCU, Older Youth Services, etc.
Continually evaluate organizational needs including development and yearly review of Program Policies and Procedures, ensuring they meet regulatory changes and guidelines.
Oversee agency compliance with regulator applications including ARTS, LTS, PAT, 29i application, Agency Annual Profile, QRTP profile, and Connections.
Track and oversee agency incidents, including documentation of events, Alltrac reports, OSR reports, MHCU reports, OCFS fire alerts, LGBTQ notifications, PIPs/CAPs.
Monitor all Justice Center allegations, significant incident follow up, internal investigations and IRC presentation and recommendation follow up.
Provide weekly supervision to the CPI Coordinators, and monthly group supervision.
Conduct periodic resident satisfaction surveys, and surveys requested by governing bodies.
Facilitate FTC’s (Family Team Conferences) in the absence of the program CPI Coordinator, as needed.
Facilitate all FTCs for the SILP program.
Case consultation for high-risk cases, and clinical guidance to program directors and clinical leads.
Provide coverage in event of program CPI vacancy.
Update team with new ADM’s from OCFS, and trainings that support the team via HSLC and ACS Workforce Institute.
Monitor the Community Residences Playbook.
Manage the PIR and data collection for ITM with program leadership.
Participate in weekly administrative meetings.
Participate in regular staff meetings and trainings.
Other tasks as assigned.
Core competencies
Willingness to work with children/adolescents living with the impact of trauma and experiencing mental health challenges
Compassion and respect for vulnerable individuals
Patience and understanding for the sometimes slow process of stabilization and recovery
Excellent youth engagement skills
Strong verbal and written communication skills
Attention to detail
Educational/Training required
Master’s degree required
3+ years of supervisory experience
Experience with Residential Care preferably with Adolescents
Driver’s License required to meet all insurance requirements
Experience required / Language preference
Completes regular and timely documentation
Coordinate and collaborate with the administrative team
Monitor the Alltrac system and OCFS significant incident responses
Update all policies and procedures on a yearly and as-needed basis
Computer skills required
Working knowledge of Connections, Microsoft Office, Outlook and Word, and other databases
Aptitude for learning new systems and application software
Travel between programs
Visual and manual dexterity
Able to read data and document, including spreadsheets, reports and electronic health records in printed form and on the computer screen
Able to input data in the electronic health record
Limited application of manual dexterity and hand–eye coordination
Work environment / physical effort
Travel between programs
If you join us, you’ll have these great benefits
Generous paid time off in addition to paid agency holidays and 15 sick days
Affordable and high-quality medical/dental/vision plans
Tuition assistance and educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits and a pension
Flexible spending accounts for health and transportation
24/7 Accessible Employee Assistance Program
Life and disability insurance
Diversity, equity, and inclusion working groups, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee
Who we are The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.
More on Equal Opportunity We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
#J-18808-Ljbffr