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Strategic Account Manager - Mountain West

Getinge, Phoenix, Arizona, United States, 85003

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With a passion for life. Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life‑saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Position Overview Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted cold preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time.

This commercial role will report directly to the Area Sales Director. The position is primarily responsible for sales results & clinical account management within assigned Organ Procurement Organizations (OPOs). Sales results include direct account sales as well as driving transplant center demand via consignment and collaboration with territory managers on product pull‑through. Successful collaboration across the national sales, logistics and clinical teams is critical.

Variable leveled role, dependent on experience and performance. Applicable job titles include Strategic Account Specialist & Strategic Account Manager.

Primary Responsibilities Will Include

Achieve a minimum of 100% monthly, quarterly, and annual quota.

Maintain and/or increase ASP where applicable, gain market share quarter over quarter and year over year within aligned territory.

Serve as the in‑person face and primary representative of Paragonix to the OPO.

Differentiate Paragonix products & services from the current standard of care and competitive products. Call points include OPOs, adult and pediatric transplant surgeons, medical directors, medical transplant physicians, fellows, transplant administration and C‑suite.

Closely monitor all cases within assigned OPO for quality, customer experience and staff competence. Provide escalation trouble‑shooting as needed or requested.

Develop and leverage relationships with multiple stakeholders across the transplant eco‑system, including OPO leadership, AOCs, preservationists, perfusionists, buyers and inventory managers, and transplant center surgeons, especially kidney surgeons.

Differentiate Paragonix products by discussing clinical data, conducting in‑services & training, attending local, regional, and national conferences, and supporting cases on a regular basis.

Cross‑sell Paragonix full product portfolio.

Communicate territory needs, trends, and problems to the Area Director.

Provide guidance and recommendations to medical transplant teams in the proper, safe, and effective use of highly specialized organ preservation equipment for use in organ transplant procedures.

Guide and train customers on the use of the Paragonix App to enable the safe and effective use of organ preservation equipment on a case‑by‑case basis.

Provide guidance and recommendations to medical teams with case support on usage of organ preservation devices and associated applications in time‑critical transplant situations to gain incremental business.

Collaborate with and provide feedback to product, clinical, logistics, and local sales teams as required.

Maintain supply of field inventory as needed by Paragonix for local OPO back‑up and manage OPO‑owned and consigned inventory across all products.

Cover case support for assigned OPOs as designated by customer or management request.

Provide in‑person and remote customer training and education for all Paragonix devices.

Provide field intelligence reports on competitive activity, market changes, distribution, pricing, and input on customer preferences and product features.

Cost‑effectively manage time and assets.

Maintain proficient level of product knowledge in all assigned product lines.

Required Skills Strong clinical understanding of the transplant system; solid OPO knowledge, organization, communication and fundamental understanding of transplant clinical considerations and operations. Ability to communicate effectively and train others. Experienced in project, relationship, and account management, and leading through influence.

Other Requirements

This role is a remote (US), field‑based position with expectations of regular in‑person sales & clinical support at OPOs and hospitals.

Willing to travel domestically and/or internationally, including overnights and air travel, up to 75% of the time.

Willing to be available after‑hours and on‑call related to clinical support in the transplant space, including holidays, weekends, evenings.

Capable of carrying bulky items up to 30 lb, standing for extended periods and working unpredictable hours in high‑stress environments such as operating rooms.

Excellent interpersonal, customer service, clinical and technical skills.

Minimum Education

Minimum B.A./B.S. or equivalent education or experience in a related field.

At least 3 years of OPO, transplant, medical device experience, nursing or equivalent experience.

Preferred Qualifications

At least 2 years of Paragonix clinical experience.

Sales experience.

Account management experience.

Previous OPO preservationist or perfusionist experience.

Salary Range Total compensation of $260 000 (including base of $85 000 plus target incentive).

About Us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life‑science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and sells products in more than 135 countries.

Benefits At Getinge

Health, dental, and vision insurance benefits.

401 k plan with company match.

Paid time off.

Wellness initiative & health assistance resources.

Life insurance.

Short and long‑term disability benefits.

Health and dependent‑care flexible spending accounts.

Commuter benefits.

Parental and caregiver leave.

Tuition reimbursement.

Getinge is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

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