Inside Sales Manager-General Tool-Relocation Assistance Eligible
Sunbelt Rentals, Inc., Granite City, Illinois, United States, 62040
Overview
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. We offer a vast fleet that ranks among the best in the industry, paired with a friendly and knowledgeable staff. Our employees are our greatest asset, and our expertise and service distinguish us from the competition. We invest in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
This position is eligible for relocation assistance.
Position
Inside Sales Manager for Sunbelt Rentals. Focus on the strategic and tactical decisions that will drive company growth. Provide leadership, direction, and support to the Equipment Rental Specialists, ensuring top level customer service, contract accuracy, and customer satisfaction.
Responsibilities
Responsible for the overall performance and efficiency of the Equipment Rental Specialists
Provide team motivation and development to maximize performance and productivity
Participate in the planning of and development of sales goals and metrics
Consistently meet or exceed daily objectives as it relates to sales and customer service
Participate in weekly Profit Center meetings
Steadily improve Profit Center service quality results
Accurately coordinate deliveries with PC dispatcher
Coordinate with Service Manager to resolve customer problems related to equipment inefficiencies, breakdowns, etc.
Daily coordination with Sales Manager and OSRs within the PC and other PCs in the district to facilitate rentals
Train and develop new Equipment Rental Specialists
Handle any customer service issues and complaints directly
Assist AR with collections efforts (e.g., issue credits, obtain job information, etc.)
Other duties as assigned
Requirements Education & Experience:
5-8 years of customer service, equipment rental or related experience
Good working understanding of construction market, job phases, needs and product line
Continuously updates knowledge of the industry
Has good basic understanding of general business management principles and practices
Commits to business goals for the site, and generates commitment to goals
Works to build professional image and credibility with employees and other internal contacts
Monitors costs associated with running the business
Basic understanding of company systems, processes and controls (including asset control systems) and interrelationship of internal systems
Keeps/prepares clear and accurate records
Works effectively under short deadlines
Good basic skills in negotiating schedules, deliverables and charges with customers
Strong interpersonal skills with demonstrated success developing relationships
Excellent written and verbal communicator with strong presentation skills
Strong business and technical acumen, good analytical skills
Good project management skills with proven ability to manage multiple tasks and priorities
Computer literate with working knowledge of MS Office, spreadsheets and databases
Physical Demands Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods, loading and unloading heavy equipment, performing work in extreme weather conditions, and night/weekend work. All duties must be performed in accordance with Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.
Equal Opportunity Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground.
Benefits & Compensation
Base Pay Range: $56,304.00 - 66,861.00
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tution Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers paid time off as per policy: 12-25 vacation days (varies by years of service), 5 sick days, 6 holidays, 2 half-day holidays, 2 floating holidays, 1 inclusion day, and 1 volunteer day.
Other Sunbelt Rentals supports service members. Veterans encouraged to apply.
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Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. We offer a vast fleet that ranks among the best in the industry, paired with a friendly and knowledgeable staff. Our employees are our greatest asset, and our expertise and service distinguish us from the competition. We invest in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
This position is eligible for relocation assistance.
Position
Inside Sales Manager for Sunbelt Rentals. Focus on the strategic and tactical decisions that will drive company growth. Provide leadership, direction, and support to the Equipment Rental Specialists, ensuring top level customer service, contract accuracy, and customer satisfaction.
Responsibilities
Responsible for the overall performance and efficiency of the Equipment Rental Specialists
Provide team motivation and development to maximize performance and productivity
Participate in the planning of and development of sales goals and metrics
Consistently meet or exceed daily objectives as it relates to sales and customer service
Participate in weekly Profit Center meetings
Steadily improve Profit Center service quality results
Accurately coordinate deliveries with PC dispatcher
Coordinate with Service Manager to resolve customer problems related to equipment inefficiencies, breakdowns, etc.
Daily coordination with Sales Manager and OSRs within the PC and other PCs in the district to facilitate rentals
Train and develop new Equipment Rental Specialists
Handle any customer service issues and complaints directly
Assist AR with collections efforts (e.g., issue credits, obtain job information, etc.)
Other duties as assigned
Requirements Education & Experience:
5-8 years of customer service, equipment rental or related experience
Good working understanding of construction market, job phases, needs and product line
Continuously updates knowledge of the industry
Has good basic understanding of general business management principles and practices
Commits to business goals for the site, and generates commitment to goals
Works to build professional image and credibility with employees and other internal contacts
Monitors costs associated with running the business
Basic understanding of company systems, processes and controls (including asset control systems) and interrelationship of internal systems
Keeps/prepares clear and accurate records
Works effectively under short deadlines
Good basic skills in negotiating schedules, deliverables and charges with customers
Strong interpersonal skills with demonstrated success developing relationships
Excellent written and verbal communicator with strong presentation skills
Strong business and technical acumen, good analytical skills
Good project management skills with proven ability to manage multiple tasks and priorities
Computer literate with working knowledge of MS Office, spreadsheets and databases
Physical Demands Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods, loading and unloading heavy equipment, performing work in extreme weather conditions, and night/weekend work. All duties must be performed in accordance with Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.
Equal Opportunity Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground.
Benefits & Compensation
Base Pay Range: $56,304.00 - 66,861.00
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tution Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers paid time off as per policy: 12-25 vacation days (varies by years of service), 5 sick days, 6 holidays, 2 half-day holidays, 2 floating holidays, 1 inclusion day, and 1 volunteer day.
Other Sunbelt Rentals supports service members. Veterans encouraged to apply.
#J-18808-Ljbffr