Biotech CX Specialist: Grow in Life Sciences

A life sciences and diagnostics company in Waltham, MA is seeking a Customer Experience Specialist to support families and manage customer relationships. The ideal candidate will have strong communication and organizational skills, with a background in customer service or biotech preferred. Responsibilities include meeting performance goals, contacting customers, and resolving concerns. This full-time position offers comprehensive benefits, including healthcare coverage and a 401(k) plan. #J-18808-Ljbffr