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Retail Sales Associate / Customer Service

WellBiz Brands, Inc., Arizona City, Arizona, United States, 85123

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WMA

We’re delighted you’ve taken the first step in joining Elements Massage. We are one of the nation’s largest and fastest growing massage brands, and our success is due to the talents of people like you! We love working with individuals who believe in sales with a purpose.

Retail Sales Associates enjoy the following perks

Starting pay $16 per hour

Bonuses/comissions based on monthly conversion numbers and goals (ranging from $75-$650 with no cap)

A complimentary monthly massage at the studio and discounts on additional sercvices

Medical insurance

401k Match

Refferal Bonus

Responsabilities and Duties

Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan.

Following our proven sales process to enroll clients into the Elements Wellness Program.

Being the first and final face of hospitality, whether on the phone or in the studio.

Ensuring the client appointment paperwork and payment process is brief, painless, and accurate.

Here's what we are looking for

Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.

The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.

The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications

Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.

Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.

Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.

Driven to create the best work environment for the employees and the best experiences for the client.

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