Retail Sales Associate / Customer Service

divh2Elements Massage Retail Sales Associate/h2pWere delighted youve taken the first step in joining Elements Massage. We are one of the nations largest and fastest growing massage brands, and our success is due to the talents of people like you! We love working with individuals who believe in sales with a purpose./ppRetail Sales Associates enjoy the following perks:/pulliStarting pay: $16 per hour/liliBonuses/commissions based on monthly conversion numbers and goals (ranging from $75-$650 with no cap)/liliA complimentary monthly massage at the studio and discounts on additional services/liliMedical insurance/lili401k Match/liliReferral Bonus/li/ulpResponsabilities and Duties:/pulliElements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio./liliInforming all clients about the benefits of the Elements Wellness Program, a no hassle membership plan./liliFollowing our proven sales process to enroll clients into the Elements Wellness Program./liliBeing the first and final face of hospitality, whether on the phone or in the studio./liliEnsuring the client appointment paperwork and payment process is brief, painless, and accurate./li/ulpHeres what we are looking for:/pulliAbility to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty./liliThe right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients./liliThe right candidate can turn every incident of client criticism to a story of great customer service./liliPrior retail sales experience preferred; selling memberships or services in-person to potential clients./liliCustomer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution./liliFamiliarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs./liliDriven to create the best work environment for the employees and the best experiences for the client./li/ul/div