Retail Sales Associate / Customer Service

divh2Elements Massage Retail Sales Associate / Customer Service/h2pIf youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives./ppOur team members will earn commission for wellness plan and gift card sales and have opportunities to earn up to an additional $3/hr each month along with many other performance based bonuses./ph3Responsibilities/h3pResponsibilities and Duties/pulliElements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio./liliInforming all clients about the benefits of the Elements Wellness Program, a no hassle membership plan/liliFollowing our proven sales process to enroll clients into the Elements Wellness Program/liliBeing the first and final face of hospitality, whether on the phone or in the studio/liliEnsuring the client appointment paperwork and payment process is brief, painless, and accurate/liliWorking as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world/liliKeeping the studio clean and inviting/li/ulh3Qualifications/h3pQualifications and Skills/pulliAbility to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty./liliThe right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients./liliThe right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:/liliPrior retail sales experience preferred; selling memberships or services in?person to potential clients./liliCustomer Service in a spa?like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution./liliFamiliarity with modern office tools and systems; scheduling and payments are all processed with easy?to?learn computer programs./liliDriven to create the best work environment for the employees and the best experiences for the client./li/ulh3Benefits/h3pStudio Specific Benefits - Pay $14.35 - $15.00 base wage per hour depending on experience - Bonuses based on monthly conversion/sales numbers - Bonuses/commissions paid biweekly on sales, conversions, goals - A complimentary monthly massage at the studio/ph3Legal Disclaimer/h3pEach Elements Massage studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage studios. Elements Massage and Elements Massage + design are registered trademarks owned by ETM./p/div