Citadel Access Solutions
The Sales Coordinator is responsible for identifying, reviewing, and supporting sales opportunities for commercial access solutions projects. This role reviews construction plans, proposals, and bids through platforms such as PlanHub and ConstructConnect, coordinates proposal follow-ups, and supports the sales and estimating teams to drive new business and close existing opportunities. The Sales Coordinator acts as a key link between estimating, sales, and customers to ensure timely communication and accurate proposal management.
Key Responsibilities Bid & Opportunity Review
Review commercial construction plans, specifications, and bid opportunities through PlanHub, ConstructConnect , and similar platforms.
Identify projects requiring access solutions , including:
Security Gates and Barriers
Automatic and Manual Commercial Doors
Loading Dock Equipment
Access Control Systems
Parking Management Systems
Electronic Security systems
Determine project fit and coordinate with estimators and sales team for pricing and scope review.
Track and manage existing proposals and estimates , ensuring timely follow-up with customers, contractors, and project stakeholders.
Conduct follow-up communications via phone and email to answer questions, confirm bid status, and maintain customer engagement.
Assist in preparing, updating, and distributing proposals and bid documents.
Maintain accurate proposal records, pricing updates, and communication logs in CRM or internal systems.
Coordination & Communication
Serve as a point of contact between sales, estimating, project management, and customers during the pre-sales phase.
Coordinate bid due dates, revisions, addendums, and clarifications.
Support account managers and sales representatives with administrative and coordination tasks.
Reporting & Organization
Maintain organized tracking of bid opportunities, proposal status, and follow-up activity.
Provide regular reports on bid pipeline, awarded projects, and pending opportunities.
Ensure all documentation complies with company standards and customer requirements.
Qualifications Required
Experience in sales coordination, inside sales, estimating support, or construction administration
Familiarity with commercial construction bidding platforms (PlanHub, ConstructConnect, BuildingConnected, or similar)
Ability to read and interpret construction plans and specifications (preferred)
Strong written and verbal communication skills
Highly organized with strong follow-up and time management abilities
Proficiency in Microsoft Office (Outlook, Excel, Word)
Preferred
Experience with commercial gates, doors, access control, or electronic security systems
Knowledge of construction bid processes and proposal management
CRM experience (Salesforce, HubSpot, or similar)
Proposal management & follow-up
Customer communication
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Key Responsibilities Bid & Opportunity Review
Review commercial construction plans, specifications, and bid opportunities through PlanHub, ConstructConnect , and similar platforms.
Identify projects requiring access solutions , including:
Security Gates and Barriers
Automatic and Manual Commercial Doors
Loading Dock Equipment
Access Control Systems
Parking Management Systems
Electronic Security systems
Determine project fit and coordinate with estimators and sales team for pricing and scope review.
Track and manage existing proposals and estimates , ensuring timely follow-up with customers, contractors, and project stakeholders.
Conduct follow-up communications via phone and email to answer questions, confirm bid status, and maintain customer engagement.
Assist in preparing, updating, and distributing proposals and bid documents.
Maintain accurate proposal records, pricing updates, and communication logs in CRM or internal systems.
Coordination & Communication
Serve as a point of contact between sales, estimating, project management, and customers during the pre-sales phase.
Coordinate bid due dates, revisions, addendums, and clarifications.
Support account managers and sales representatives with administrative and coordination tasks.
Reporting & Organization
Maintain organized tracking of bid opportunities, proposal status, and follow-up activity.
Provide regular reports on bid pipeline, awarded projects, and pending opportunities.
Ensure all documentation complies with company standards and customer requirements.
Qualifications Required
Experience in sales coordination, inside sales, estimating support, or construction administration
Familiarity with commercial construction bidding platforms (PlanHub, ConstructConnect, BuildingConnected, or similar)
Ability to read and interpret construction plans and specifications (preferred)
Strong written and verbal communication skills
Highly organized with strong follow-up and time management abilities
Proficiency in Microsoft Office (Outlook, Excel, Word)
Preferred
Experience with commercial gates, doors, access control, or electronic security systems
Knowledge of construction bid processes and proposal management
CRM experience (Salesforce, HubSpot, or similar)
Proposal management & follow-up
Customer communication
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