Product Manager - Customer Relationship Management
Holcim Ltd., Nashville, Tennessee, United States, 37247
Product Manager - Customer Relationship Management
Requisition ID: 15548
Location: Nashville, TN, US, 37214
ABOUT THE ROLE Amrize Building Envelope (ABE) is accelerating their Customer Relationship Management (CRM) Transformation and the experienced Digital Product Manager, Sales Enablement on the Marketing Digital team will unlock the power of digital to differentiate ABE from the competition and disrupt the roofing industry.
Commercial excellence is a strategic priority for ABE and this amazing and enthusiastic individual will be responsible for delivering capabilities that enable and evolve the Sales Enablement digital product, which are critical to that priority and will also be a CRM champion to drive maturity internally and externally. To achieve this, this individual will have a strong technical understanding, excellent product management skills, and the motivation to achieve results in a fast-paced environment.
This role is a great fit for someone who has Salesforce experience, a mature Agile mindset and understands how customer data and insights enable decisions and personalization across the customer journey.
WHAT YOU’LL ACCOMPLISH Sales Enablement Product Strategy & Business Value
Define and own product vision, roadmap, and success metrics aligned to business strategy and commercial excellence objectives
Identify and prioritize product initiatives based on business impact, ROI, customer value, and strategic fit
Develop business cases and success criteria for product investments
Track and communicate realized business outcomes (revenue growth, cost savings, efficiency, customer satisfaction)
Stakeholder & Customer Engagement
Serve as the primary business liaison across Sales, Marketing, and Customer Service stakeholders and development teams
Facilitate discovery to identify opportunities and translate stakeholder needs into clear product outcomes and priorities
Continually manage expectations and dependencies across groups
Execution & Governance
Own product backlog prioritization based on business value and strategic alignment
Partner with Amrize IT and vendor development teams to ensure initiatives remain focused on desired outcomes rather than outputs
Support release planning, adoption, and change management to maximize impact
Ensure alignment with enterprise IT and SOX governance, funding models, and portfolio priorities
Performance & Continuous Improvement
Define KPIs and scorecards to measure product performance and value delivery
Analyze product performance and market trends to inform roadmap adjustments
Champion continuous improvement and data-driven decision making
Promote best practices in Agile product management across the organization
Spot improvement opportunities and assesses latest technology and applicability through proof-of-concepts and pilots
WHAT WE’RE LOOKING FOR
BA/BS degree or equivalent work experience
5+ years’ experience in digital product management
5+ years’ experience delivering CRM solutions specifically Salesforce
Experience with B2B and building products industry a plus
Excellent communicator and creative thinker
Strong technical and effective problem-solving skills
Strong Analytical skills with an ability to use data in decision-making
WHAT WE OFFER
Competitive Compensation
Retirement Savings
Medical, Dental, Disability and Life Insurance Coverage
Holistic Health & Well-Being Programs
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for Health and Dependent Care
Vision and other Voluntary Benefits and Discounts
Paid Time Off and Holidays
Paid Parental Leave (Maternity and Paternity)
Educational Assistance Program
#Elevate
Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
BUILDING INCLUSIVE WORKSPACES At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email
recruiting-accommodations@amrize.com . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
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Location: Nashville, TN, US, 37214
ABOUT THE ROLE Amrize Building Envelope (ABE) is accelerating their Customer Relationship Management (CRM) Transformation and the experienced Digital Product Manager, Sales Enablement on the Marketing Digital team will unlock the power of digital to differentiate ABE from the competition and disrupt the roofing industry.
Commercial excellence is a strategic priority for ABE and this amazing and enthusiastic individual will be responsible for delivering capabilities that enable and evolve the Sales Enablement digital product, which are critical to that priority and will also be a CRM champion to drive maturity internally and externally. To achieve this, this individual will have a strong technical understanding, excellent product management skills, and the motivation to achieve results in a fast-paced environment.
This role is a great fit for someone who has Salesforce experience, a mature Agile mindset and understands how customer data and insights enable decisions and personalization across the customer journey.
WHAT YOU’LL ACCOMPLISH Sales Enablement Product Strategy & Business Value
Define and own product vision, roadmap, and success metrics aligned to business strategy and commercial excellence objectives
Identify and prioritize product initiatives based on business impact, ROI, customer value, and strategic fit
Develop business cases and success criteria for product investments
Track and communicate realized business outcomes (revenue growth, cost savings, efficiency, customer satisfaction)
Stakeholder & Customer Engagement
Serve as the primary business liaison across Sales, Marketing, and Customer Service stakeholders and development teams
Facilitate discovery to identify opportunities and translate stakeholder needs into clear product outcomes and priorities
Continually manage expectations and dependencies across groups
Execution & Governance
Own product backlog prioritization based on business value and strategic alignment
Partner with Amrize IT and vendor development teams to ensure initiatives remain focused on desired outcomes rather than outputs
Support release planning, adoption, and change management to maximize impact
Ensure alignment with enterprise IT and SOX governance, funding models, and portfolio priorities
Performance & Continuous Improvement
Define KPIs and scorecards to measure product performance and value delivery
Analyze product performance and market trends to inform roadmap adjustments
Champion continuous improvement and data-driven decision making
Promote best practices in Agile product management across the organization
Spot improvement opportunities and assesses latest technology and applicability through proof-of-concepts and pilots
WHAT WE’RE LOOKING FOR
BA/BS degree or equivalent work experience
5+ years’ experience in digital product management
5+ years’ experience delivering CRM solutions specifically Salesforce
Experience with B2B and building products industry a plus
Excellent communicator and creative thinker
Strong technical and effective problem-solving skills
Strong Analytical skills with an ability to use data in decision-making
WHAT WE OFFER
Competitive Compensation
Retirement Savings
Medical, Dental, Disability and Life Insurance Coverage
Holistic Health & Well-Being Programs
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for Health and Dependent Care
Vision and other Voluntary Benefits and Discounts
Paid Time Off and Holidays
Paid Parental Leave (Maternity and Paternity)
Educational Assistance Program
#Elevate
Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
BUILDING INCLUSIVE WORKSPACES At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email
recruiting-accommodations@amrize.com . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
#J-18808-Ljbffr