Product Manager - Customer Relationship Management
Amrize, Nashville, Tennessee, United States, 37247
Overview
Elevate is committed to providing the highest quality commercial roofing, wall and lining systems to solve our customers’ challenges, grounded by a 45-year legacy of proven experience. Our mission is to deliver solutions that save time, perform reliably and protect our communities. We are devoted to building partnerships rooted in trust in reflection of our Elevate promise that Nobody Covers You Better™. Elevate is part of the Amrize family of brands. Visit ElevateCommercialBP.com to learn more. We’re seeking a Product Manager - Customer Relationship Management who’s ready to be part of a people-first company offering best-in-class products, exceptional training, and deep industry pride—all built to help our partners and team succeed. About The Role: Amrize Building Envelope (ABE) is accelerating their Customer Relationship Management (CRM) Transformation and the experienced Digital Product Manager, Sales Enablement on the Marketing Digital team will unlock the power of digital to differentiate ABE from the competition and disrupt the roofing industry. Commercial excellence is a strategic priority for ABE and this amazing and enthusiastic individual will be responsible for delivering capabilities that enable and evolve the Sales Enablement digital product, which are critical to that priority and will also be a CRM champion to drive maturity internally and externally. To achieve this, this individual will have a strong technical understanding, excellent product management skills, and the motivation to achieve results in a fast-paced environment. This role is a great fit for someone who has Salesforce experience, a mature Agile mindset and understands how customer data and insights enable decisions and personalization across the customer journey. What You’ll Accomplish
Sales Enablement Product Strategy & Business Value Define and own product vision, roadmap, and success metrics aligned to business strategy and commercial excellence objectives Identify and prioritize product initiatives based on business impact, ROI, customer value, and strategic fit Develop business cases and success criteria for product investments Track and communicate realized business outcomes (revenue growth, cost savings, efficiency, customer satisfaction) Stakeholder & Customer Engagement Serve as the primary business liaison across Sales, Marketing, and Customer Service stakeholders and development teams Facilitate discovery to identify opportunities and translate stakeholder needs into clear product outcomes and priorities Continually manage expectations and dependencies across groups Execution & Governance Own product backlog prioritization based on business value and strategic alignment Partner with Amrize IT and vendor development teams to ensure initiatives remain focused on desired outcomes rather than outputs Support release planning, adoption, and change management to maximize impact Ensure alignment with enterprise IT and SOX governance, funding models, and portfolio priorities Performance & Continuous Improvement Define KPIs and scorecards to measure product performance and value delivery Analyze product performance and market trends to inform roadmap adjustments Champion continuous improvement and data-driven decision making Promote best practices in Agile product management across the organization Spot improvement opportunities and assess latest technology and applicability through proof-of-concepts and pilots What We’re Looking For
BA/BS degree or equivalent work experience 5+ years’ experience in digital product management 5+ years’ experience delivering CRM solutions specifically Salesforce Experience with B2B and building products industry a plus Excellent communicator and creative thinker Strong technical and effective problem-solving skills Strong Analytical skills with an ability to use data in decision-making What We Offer
Competitive Compensation Retirement Savings Medical, Dental, Disability and Life Insurance Coverage Holistic Health & Well-Being Programs Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for Health and Dependent Care Vision and other Voluntary Benefits and Discounts Paid Time Off and Holidays Paid Parental Leave (Maternity and Paternity) Educational Assistance Program #Elevate Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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Elevate is committed to providing the highest quality commercial roofing, wall and lining systems to solve our customers’ challenges, grounded by a 45-year legacy of proven experience. Our mission is to deliver solutions that save time, perform reliably and protect our communities. We are devoted to building partnerships rooted in trust in reflection of our Elevate promise that Nobody Covers You Better™. Elevate is part of the Amrize family of brands. Visit ElevateCommercialBP.com to learn more. We’re seeking a Product Manager - Customer Relationship Management who’s ready to be part of a people-first company offering best-in-class products, exceptional training, and deep industry pride—all built to help our partners and team succeed. About The Role: Amrize Building Envelope (ABE) is accelerating their Customer Relationship Management (CRM) Transformation and the experienced Digital Product Manager, Sales Enablement on the Marketing Digital team will unlock the power of digital to differentiate ABE from the competition and disrupt the roofing industry. Commercial excellence is a strategic priority for ABE and this amazing and enthusiastic individual will be responsible for delivering capabilities that enable and evolve the Sales Enablement digital product, which are critical to that priority and will also be a CRM champion to drive maturity internally and externally. To achieve this, this individual will have a strong technical understanding, excellent product management skills, and the motivation to achieve results in a fast-paced environment. This role is a great fit for someone who has Salesforce experience, a mature Agile mindset and understands how customer data and insights enable decisions and personalization across the customer journey. What You’ll Accomplish
Sales Enablement Product Strategy & Business Value Define and own product vision, roadmap, and success metrics aligned to business strategy and commercial excellence objectives Identify and prioritize product initiatives based on business impact, ROI, customer value, and strategic fit Develop business cases and success criteria for product investments Track and communicate realized business outcomes (revenue growth, cost savings, efficiency, customer satisfaction) Stakeholder & Customer Engagement Serve as the primary business liaison across Sales, Marketing, and Customer Service stakeholders and development teams Facilitate discovery to identify opportunities and translate stakeholder needs into clear product outcomes and priorities Continually manage expectations and dependencies across groups Execution & Governance Own product backlog prioritization based on business value and strategic alignment Partner with Amrize IT and vendor development teams to ensure initiatives remain focused on desired outcomes rather than outputs Support release planning, adoption, and change management to maximize impact Ensure alignment with enterprise IT and SOX governance, funding models, and portfolio priorities Performance & Continuous Improvement Define KPIs and scorecards to measure product performance and value delivery Analyze product performance and market trends to inform roadmap adjustments Champion continuous improvement and data-driven decision making Promote best practices in Agile product management across the organization Spot improvement opportunities and assess latest technology and applicability through proof-of-concepts and pilots What We’re Looking For
BA/BS degree or equivalent work experience 5+ years’ experience in digital product management 5+ years’ experience delivering CRM solutions specifically Salesforce Experience with B2B and building products industry a plus Excellent communicator and creative thinker Strong technical and effective problem-solving skills Strong Analytical skills with an ability to use data in decision-making What We Offer
Competitive Compensation Retirement Savings Medical, Dental, Disability and Life Insurance Coverage Holistic Health & Well-Being Programs Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for Health and Dependent Care Vision and other Voluntary Benefits and Discounts Paid Time Off and Holidays Paid Parental Leave (Maternity and Paternity) Educational Assistance Program #Elevate Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#J-18808-Ljbffr