Remote Call Center Ops Lead: Sales, Training & Performance

A reputable orthodontic practice in Englewood, NJ is seeking a technically capable call center operations manager to oversee daily operations and improve key performance indicators. Responsibilities include managing call center staff, enforcing performance standards, and ensuring agents are trained and ready for calls. Candidates should have experience in call center operations, strong analytical skills, and effective communication abilities. The position is remote or hybrid, and offers a contract-to-hire employment type with a paid trial period. #J-18808-Ljbffr