Senior IT Liaison/ Business Relationship Manager
Luna Data Solutions, Inc., Houston, Texas, United States, 77246
We are looking for a Senior IT Liason/Business Relationship Manager for a contract-to-hire opportunity in Houston, Texas. This is an on-site position.
Responsibilities
Partner with leadership to plan new initiatives, align roadmaps, and brief stakeholders on strategic priorities.
Emphasize business value over solutions; incorporate digital awareness, risk assessment, business continuity, and change management.
Advocate for leveraging service catalog and develop business cases with clear rationale, cost/benefit, and risk.
Obtain and synthesize information from business stakeholders to identify, shape, and properly document demand.
Lead discovery sessions/workshops, define high-level scope, and prepare initiatives to move from idea to charter.
Track ROI and key metrics; provide transparency on cost, value, and optimization opportunities.
Serve as the point of contact; build strong horizontal and vertical relationships across IT and business.
Manage sensitive, executive-level communications with professionalism and discretion.
Demonstrate emotional intelligence to handle tense relations with tact, care, and respect; stand your ground when standards, security, or compliance matter.
Ensure continuity and follow-through
Engage as a project/program stakeholder; monitor progress against joint objectives and SLAs; refine SLAs based on business need.
Interface with vendors and solution centers; verify solutions meet business requirements and expectations.
Maintain a broad knowledge across infrastructure, networks, cloud, cybersecurity, data/integration, applications, and mobility ecosystems.
Stay current with technology trends and recommend upgrades/new services as appropriate.
You
5+ years in an IT liaison/Business Relationship Manager/Business Analysis/Project Management role within a large enterprise or government environment.
Proven emotional intelligence, conflict mitigation, and diplomacy; strong character to uphold standards and compliance.
Exceptional verbal and written communication; executive presence; ability to translate complex technical topics into business terms.
Working knowledge of IT best practices (e.g., ITSM/ITIL), project management principles (PMI), requirements engineering, and business case development.
Demonstrated ability to lead upstream preparation/initiations and maintain continuity through delivery.
Departmental IT Liaison / Business Relationship Manager experience is required.
Candidates will hold one or more professional certifications such as CCBA (Certification of Competency in Business Analysis), CBAP (Certified Business Analysis Professional), AAC (Agile Analysis Certification), CFLBA (Certified Foundation Level Business Analyst), or a PMI certification, all preferred.
Requires a Bachelor’s degree in Computer Science, Management and Information Systems (MIS), or a closely related field; multiple system-specific technical certifications demonstrating mastery of a technical discipline; and at least ten (10) years of specialized experience in business systems analysis and design, with a Master’s degree in Computer Science, MIS, or a related field substitutable for up to two (2) years of the experience requirement.
What We Offer
Competitive compensation and benefits, including health, dental, vision, life, accident, and disability insurance.
Altruistic work
This is a contract to hire opportunity in Houston, Texas and no sponsorship can be provided. Candidates must be able to pass an extensive background check including fingerprinting. Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.
#J-18808-Ljbffr
Responsibilities
Partner with leadership to plan new initiatives, align roadmaps, and brief stakeholders on strategic priorities.
Emphasize business value over solutions; incorporate digital awareness, risk assessment, business continuity, and change management.
Advocate for leveraging service catalog and develop business cases with clear rationale, cost/benefit, and risk.
Obtain and synthesize information from business stakeholders to identify, shape, and properly document demand.
Lead discovery sessions/workshops, define high-level scope, and prepare initiatives to move from idea to charter.
Track ROI and key metrics; provide transparency on cost, value, and optimization opportunities.
Serve as the point of contact; build strong horizontal and vertical relationships across IT and business.
Manage sensitive, executive-level communications with professionalism and discretion.
Demonstrate emotional intelligence to handle tense relations with tact, care, and respect; stand your ground when standards, security, or compliance matter.
Ensure continuity and follow-through
Engage as a project/program stakeholder; monitor progress against joint objectives and SLAs; refine SLAs based on business need.
Interface with vendors and solution centers; verify solutions meet business requirements and expectations.
Maintain a broad knowledge across infrastructure, networks, cloud, cybersecurity, data/integration, applications, and mobility ecosystems.
Stay current with technology trends and recommend upgrades/new services as appropriate.
You
5+ years in an IT liaison/Business Relationship Manager/Business Analysis/Project Management role within a large enterprise or government environment.
Proven emotional intelligence, conflict mitigation, and diplomacy; strong character to uphold standards and compliance.
Exceptional verbal and written communication; executive presence; ability to translate complex technical topics into business terms.
Working knowledge of IT best practices (e.g., ITSM/ITIL), project management principles (PMI), requirements engineering, and business case development.
Demonstrated ability to lead upstream preparation/initiations and maintain continuity through delivery.
Departmental IT Liaison / Business Relationship Manager experience is required.
Candidates will hold one or more professional certifications such as CCBA (Certification of Competency in Business Analysis), CBAP (Certified Business Analysis Professional), AAC (Agile Analysis Certification), CFLBA (Certified Foundation Level Business Analyst), or a PMI certification, all preferred.
Requires a Bachelor’s degree in Computer Science, Management and Information Systems (MIS), or a closely related field; multiple system-specific technical certifications demonstrating mastery of a technical discipline; and at least ten (10) years of specialized experience in business systems analysis and design, with a Master’s degree in Computer Science, MIS, or a related field substitutable for up to two (2) years of the experience requirement.
What We Offer
Competitive compensation and benefits, including health, dental, vision, life, accident, and disability insurance.
Altruistic work
This is a contract to hire opportunity in Houston, Texas and no sponsorship can be provided. Candidates must be able to pass an extensive background check including fingerprinting. Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.
#J-18808-Ljbffr