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twiceasnice Recruiting

Residential Sales Consultant – Home Improvement Services (Company Car + Uncapped

twiceasnice Recruiting, Albany, New York, United States

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Home Services Advisor – Customer Engagement & Project Coordination

Location:

near Albany, NY (northwest)

Salary:

$45,000 Base + Uncapped Commission (1st yr OTE $77,500+) + Company Car

Benefits:

Holidays, PTO, Laptop, iPad, Cell, Company Car + Gas

Job Type:

Full-Time

Typical Hours:

Monday-Friday, 40 hours/week; some Saturdays as needed

Travel:

75% within the Capital Region in company vehicle (home same day, no overnights)

Start Date:

ASAP

Sponsorship is not available

Home Services Advisor – Customer Engagement & Project Coordination Description Our client, in the home improvement services industry near Albany, NY is looking for a Home Services Advisor to become a trusted point of contact for local homeowners. You’ll respond to customer inquiries, schedule and conduct in‑home consultations, prepare estimates, and guide projects through completion. With most customers making decisions within two weeks, your ability to follow up and communicate clearly will drive success. This role is perfect for someone who enjoys helping people, values relationships, and wants to build a long‑term career within a team‑oriented, community‑based company.

Home Services Advisor – Customer Engagement & Project Coordination Responsibilities

Schedule and conduct in‑home consultations with residential customers

Travel locally to evaluate project needs and prepare estimates

Educate homeowners on product options and services tailored to their needs

Manage follow‑up communication to move projects from estimate to agreement

Meet or exceed individual performance and revenue goals

Identify opportunities to recommend additional services when appropriate

Maintain a high level of customer satisfaction throughout the life of each project

Participate in regular meetings with management and service team

Manage your schedule to ensure timely appointments and responsiveness to customer requests

Stay current on products, services, and industry offerings

Home Services Advisor – Customer Engagement & Project Coordination Qualifications

Experience in a customer-facing role required

Proficiency in Microsoft Office and various technology/software tools required

Valid driver’s license required

Ability to travel regularly within the Capital Region (using company vehicle/gas) required

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