Association of Fundraising Professionals
Blackbaud/Altru Development Database Administrator/ CRM Operations Specialist
Association of Fundraising Professionals, Tallahassee, Florida, United States
Overview
The Henry Morrison Flagler Museum is dedicated to preserving Henry Flagler’s legacy and celebrating America’s Gilded Age—a time that helped shape our nation’s prosperity and generosity. We are currently looking for a Blackbaud/Altru Development Database Administrator to work with us in Palm Beach, Florida. Position Summary
The Development Database Administrator CRM Operations Specialist is responsible for the day-to-day management, accuracy, and integrity of the Museum's Development database within Blackbaud/Altru CRM. This role ensures donor, member, and gift data is entered accurately, maintained consistently, and available to support fundraising, stewardship, and reporting activities. Key Responsibilities
Data Accuracy & Integrity: Accurately enter and maintain gifts, memberships, pledges, and constituent records in Altru. Prevent and resolve duplicate records. Ensure proper coding of gifts, including funds, appeal, campaign, benefits, and fair market value (FMV). Maintain accurate donor contact information, relationships, and communication preferences. CRM Operations & Maintenance: Perform routine database audits and data cleanup. Manage imports, exports, and basic global changes. Maintain consistent data standards and naming conventions. Monitor user activity and support adherence to data entry best practices. Reporting & Lists: Run standard Development reports and queries. Produce mailing lists, donor lists, and event lists. Support leadership, board, and audit reporting with accurate data. Review and verify reports prior to distribution. Process Control & Documentation: Follow and maintain documented database and data entry procedures. Identify and flag workflow issues or data inconsistencies. Update internal documentation, guides, and reference materials. Protect the confidentiality and security of donor and organizational data. Required Qualifications
Experience in database management or CRM operations, preferably in a nonprofit or fundraising environment. Working knowledge of Blackbaud Altru or a comparable CRM system. Strong attention to detail and commitment to data accuracy. Proficiency in Microsoft Excel and basic reporting tools. Ability to manage multiple priorities, follow established processes, and meet deadlines. Preferred Qualifications
Experience working in Development or Membership operations. Familiarity with gift processing and donor acknowledgment workflows. Experience supporting reporting and reconciliation efforts. The Flagler Museum is a drug-free workplace. Candidates must pass a mandatory drug screening and background check. Qualified applicants should submit a cover letter and resume. No phone calls, please.
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The Henry Morrison Flagler Museum is dedicated to preserving Henry Flagler’s legacy and celebrating America’s Gilded Age—a time that helped shape our nation’s prosperity and generosity. We are currently looking for a Blackbaud/Altru Development Database Administrator to work with us in Palm Beach, Florida. Position Summary
The Development Database Administrator CRM Operations Specialist is responsible for the day-to-day management, accuracy, and integrity of the Museum's Development database within Blackbaud/Altru CRM. This role ensures donor, member, and gift data is entered accurately, maintained consistently, and available to support fundraising, stewardship, and reporting activities. Key Responsibilities
Data Accuracy & Integrity: Accurately enter and maintain gifts, memberships, pledges, and constituent records in Altru. Prevent and resolve duplicate records. Ensure proper coding of gifts, including funds, appeal, campaign, benefits, and fair market value (FMV). Maintain accurate donor contact information, relationships, and communication preferences. CRM Operations & Maintenance: Perform routine database audits and data cleanup. Manage imports, exports, and basic global changes. Maintain consistent data standards and naming conventions. Monitor user activity and support adherence to data entry best practices. Reporting & Lists: Run standard Development reports and queries. Produce mailing lists, donor lists, and event lists. Support leadership, board, and audit reporting with accurate data. Review and verify reports prior to distribution. Process Control & Documentation: Follow and maintain documented database and data entry procedures. Identify and flag workflow issues or data inconsistencies. Update internal documentation, guides, and reference materials. Protect the confidentiality and security of donor and organizational data. Required Qualifications
Experience in database management or CRM operations, preferably in a nonprofit or fundraising environment. Working knowledge of Blackbaud Altru or a comparable CRM system. Strong attention to detail and commitment to data accuracy. Proficiency in Microsoft Excel and basic reporting tools. Ability to manage multiple priorities, follow established processes, and meet deadlines. Preferred Qualifications
Experience working in Development or Membership operations. Familiarity with gift processing and donor acknowledgment workflows. Experience supporting reporting and reconciliation efforts. The Flagler Museum is a drug-free workplace. Candidates must pass a mandatory drug screening and background check. Qualified applicants should submit a cover letter and resume. No phone calls, please.
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