Leasing and Occupancy Specialist I (Carolina Heights)

divh2Leasing And Occupancy Specialist I/h2pWinnCompanies is looking for a Leasing And Occupancy Specialist I to join our team at Carolina Heights, a 152-unit residential community located in Vallejo, CA./ppIn this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals. You will also provide outstanding service to customers, residents, and clients while maintaining budgeted occupancy at the highest attainable rents at all times. The pay range for this position is $21.00-$23.00 per hour./ppstrongResponsibilities:/strong/pulliInteract with prospective and current residents to achieve maximum occupancy./liliGenerate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads./liliPrepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard./liliDeliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable./liliReview, prioritize, and distribute resident service requests as required. May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines./liliMay assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives./liliMaintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types./liliRemain current with local events and hiring trends that may have an impact on the property./liliMaintain knowledge and understanding of current and sub markets; to include competitors and customer demographics./liliGather appropriate documents by program types for residency approval submission to the appropriate person or third-party vendor for review and approval during the application or recertification process./liliRemain up to date with any/all federal, state, and/or other regulatory requirements and programs./li/ulpstrongRequirements:/strong/pulliHigh school diploma or GED equivalent./lili1-3 years of relevant work experience./liliExperience with computer systems, particularly Microsoft Office./liliExcellent customer service skills./liliExceptional interpersonal and communication skills./liliStrong attention to detail./liliAbility to work under pressure./liliAbility to work with a diverse group of people and personalities./li/ulpstrongPreferred Qualifications:/strong/pulliAssociates degree./liliSHCM certification./liliCALP certification./liliExperience with Yardi or RealPage property management software./liliExperience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry./li/ul/div