Leasing and Occupancy Specialist I (Longshore Cove)

divh2Leasing And Occupancy Specialist I/h2pWinnCompanies is looking for a Leasing and Occupancy Specialist I to join our team at Longshore Cove, a 236-unit affordable housing community located in Vallejo, California./ppIn this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals. You will also provide outstanding service to customers, residents, and clients while maintaining budgeted occupancy at the highest attainable rents at all times./ppThe pay range for this role is $24.00-$26.00 per hour dependent on experience./ph3Responsibilities:/h3ulliInteract with prospective and current residents to achieve maximum occupancy./liliGenerate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads./liliPrepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard./liliDeliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable./liliReview, prioritize, and distribute resident service requests as required. May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines./liliMay assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives./liliMaintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types./liliRemain current with local events and hiring trends that may have an impact on the property./liliMaintain knowledge and understanding of current and sub markets; to include competitors and customer demographics./liliGather appropriate documents by program types for residency approval submission to the appropriate person or third-party vendor for review and approval during the application or recertification process./liliRemain up to date with any/all federal, state, and/or other regulatory requirements and programs./li/ulh3Requirements:/h3ulliHigh school diploma or GED equivalent./lili1-3 years of relevant work experience./liliExperience with computer systems, particularly Microsoft Office./liliExcellent customer service skills./liliExceptional interpersonal and communication skills./liliStrong attention to detail./liliAbility to work under pressure./liliAbility to work with a diverse group of people and personalities./li/ulh3Preferred Qualifications:/h3ulliAssociates degree./liliSHCM certification./liliCALP certification./liliExperience with Yardi or RealPage property management software./liliExperience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry./li/ul/div