Customer Service Representative

divh2Customer Service Representative/h2pMerediths Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills./ppResponsibilities/pulliSchedule service and delivery orders via phone, emails, text, and in person/liliQuick problem solving skills to help customers with unique needs/liliStrong attention to detail, this is a dynamic role/liliProvide proactive sales support by developing close relationships with customers/liliCoordinate schedules with the service/operations team/liliContact customers for purposes of scheduling additional services or offering maintenance plans/liliRefer unresolved customer grievances to designated departments for further investigation/li/ulpDesired Qualities/pulliTop notch communication skills, both written and verbal/liliThe ability to be a team player with a smile/liliMinimum of two years of customer service experience/liliStrong time management and project management skills/liliProficient in Microsoft Office

Software (word, excel, google suite)/liliMulti-tasking ability with multiple software programs/liliWilling to become a water treatment expert through training/li/ulpBenefits/Perks/pulliMedical insurance/liliDental insurance/liliSARSEP Retirement with company match/liliVacation, paid time off/liliCompany-paid training/liliEmployee discounts for Culligan in-home products/liliAdditional perks available/li/ulpAbout Culligan/ppAs the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems./ppCompensation: $16.00 - $19.00 per hour/p/div