Woodhouse
Spa Concierge with Marketing and Retail Experience
Woodhouse, Mukwonago, Wisconsin, United States, 53149
divh2Spa Concierge
Woodhouse Spa Mukwonago/h2pWoodhouse Spa in Mukwonago is seeking a warm, professional, and motivated Spa Concierge to join our team. As the first and last point of contact for our guests, youll play a vital role in creating a welcoming, luxury experience from start to finish./ph3About the Role/h3pThe Spa Concierge is responsible for delivering exceptional guest service, supporting spa operations, and contributing to the success of our retail and marketing efforts. This position is perfect for someone with a passion for hospitality, sales, and wellness./ph3Key Responsibilities/h3ulliGreet and assist guests with a gracious, professional demeanor/liliSchedule and confirm spa appointments/liliEducate guests on spa services, enhancements, and retail products/liliDrive retail sales through product knowledge and personalized recommendations/liliAssist with spa marketing initiatives, promotions, and community outreach/liliMaintain a polished, organized front desk and retail area/liliProvide support to the spa management team and therapists to ensure seamless operations/li/ulh3Qualifications/h3ulliPrior experience in hospitality, retail and marketing (spa/wellness experience a plus)/liliStrong communication and customer service skills/liliSales-driven with an understanding of retail strategies/liliHighly organized with attention to detail/liliTech-savvy and comfortable learning scheduling/point-of-sale systems/liliFlexible availability, including evenings and weekends/li/ulh3Benefits/h3ulli401(k) plan/liliHealth insurance/liliPaid time off (PTO)/liliEmployee discounts on services and retail products/liliOpportunities for professional growth within a national brand/li/ulh3Why Join Woodhouse?/h3ulliWork in a beautiful, luxury spa environment/liliBe part of a supportive, professional team/liliHelp create memorable, positive experiences for every guest/li/ul/div
Woodhouse Spa Mukwonago/h2pWoodhouse Spa in Mukwonago is seeking a warm, professional, and motivated Spa Concierge to join our team. As the first and last point of contact for our guests, youll play a vital role in creating a welcoming, luxury experience from start to finish./ph3About the Role/h3pThe Spa Concierge is responsible for delivering exceptional guest service, supporting spa operations, and contributing to the success of our retail and marketing efforts. This position is perfect for someone with a passion for hospitality, sales, and wellness./ph3Key Responsibilities/h3ulliGreet and assist guests with a gracious, professional demeanor/liliSchedule and confirm spa appointments/liliEducate guests on spa services, enhancements, and retail products/liliDrive retail sales through product knowledge and personalized recommendations/liliAssist with spa marketing initiatives, promotions, and community outreach/liliMaintain a polished, organized front desk and retail area/liliProvide support to the spa management team and therapists to ensure seamless operations/li/ulh3Qualifications/h3ulliPrior experience in hospitality, retail and marketing (spa/wellness experience a plus)/liliStrong communication and customer service skills/liliSales-driven with an understanding of retail strategies/liliHighly organized with attention to detail/liliTech-savvy and comfortable learning scheduling/point-of-sale systems/liliFlexible availability, including evenings and weekends/li/ulh3Benefits/h3ulli401(k) plan/liliHealth insurance/liliPaid time off (PTO)/liliEmployee discounts on services and retail products/liliOpportunities for professional growth within a national brand/li/ulh3Why Join Woodhouse?/h3ulliWork in a beautiful, luxury spa environment/liliBe part of a supportive, professional team/liliHelp create memorable, positive experiences for every guest/li/ul/div