Leasing and Occupancy Specialist II (The Apartments at Cold Brook Crossing)

divh2Leasing And Occupancy Specialist II/h2pWinnCompanies is looking for a motivated Leasing And Occupancy Specialist II to join our team at The Apartments At Cold Brook Crossing, a 101-unit affordable community located in Sudbury, MA./ppIn this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times./ppstrongThe pay range for this role is $25.00--$27.00 per hour./strong/ppstrongResponsibilities/strong/pulliInteract with prospective and current residents to achieve maximum occupancy./liliGenerate and manage traffic, lotteries, wait list, property tours, leasing apartments and qualifying prospects following up on prospects leads./liliPrepare lease documentation applicable to program types, complete move-in paperwork, and procedures./liliMaintain applicable databases ensuring tour route, amenity areas and show units are to company standard./liliDeliver customer service that exceeds expectations for new and current residents./liliEducate and implement WinnCompanies programs, processes and policies to new and current residents as applicable./liliReview, prioritize and distribute resident service requests as required./liliAssist with the planning and facilitation of property events or programs required by the mixed income program guidelines./liliAssist with on-site management ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives./liliMaintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types./liliRemain current with local events and hiring trends that may have an impact on the property./liliMaintain knowledge and understanding of current and sub markets; to include competitors and customer demographics./liliResponsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application / recertification process./liliRemain up to date with any/all Federal, State and/or other regulatory requirements and programs./li/ulpstrongRequirements/strong/pulliHigh school diploma or GED equivalent./lili3-5 years of relevant work experience./liliProficient with web-based applications and computer systems such as Microsoft Office./liliPast experience working in affordable housing, specifically both tax-credit and PBS8./liliSHCM certification./liliExcellent customer service skills./liliOutstanding interpersonal and communication skills./liliSuperb attention to detail./liliAbility to work under pressure./liliAbility to work with a diverse group of people and personalities./li/ulpstrongPreferred Qualifications/strong/pulli2+ years of relevant work experience/liliAssociates degree./liliNALP certification./liliPrior experience with property management software such as OneSite / RealPage./liliExperience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry./li/ul/div