Billing Account Representative - Business Services

divh2Billing Account Representative/h2pMaintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values./ppBilling Account Representatives (herein referred to as BAR) are responsible for improving process and resolving issues related to the follow-up and collection of medical accounts for McLeod, including institutional and professional encounters. The BAR will review all notes and take appropriate actions to work and resolve each encounter in their work flow and otherwise given by Management. The BAR must have strong interpersonal skills to work with their TEAM and various payors to resolve account issues./ppBARs work in a fast-paced environment and multitask on a variety of items. They are responsible for completing a minimum daily work standard set by McLeod of 60 encounters per day (subject to change as National averages change) as well as processing adjustments, working related correspondence and addressing patient requests. They must possess analytical skills. They will use a multitude of communication and resolution methods, up to and including phone, e-mail, internet and regular mail./ppBAR must be able to explain payor items such as interpretation of payment remittances, professional charge processing and in and out of network benefits. Must be able to define and understand different payor reimbursement methodology./ppBAR should pursue all avenues for reimbursement until claims are satisfactorily worked to a conclusion./ppBAR will adhere to all Corporate Compliance and HIPAA standards./ppBAR is expected to attend departmental TEAM meetings. BAR is expected to communicate ongoing training needs to Supervisor as needed during and after initial Evaluation period. BAR should be highly motivated and perform with minimal supervision./ppAll other duties and responsibilities as assigned by Management./ppWork Schedule: 80 Hours Bi-weekly/ph3Qualifications/Training/h3ulliKnowledge of Medical terminology/liliComputer knowledge required along with Excel knowledge/liliMust have excellent interpersonal skills/li/ulh3Licenses/Certifications/Registrations/Education/h3ulliHigh School Diploma or Equivalent (GED) from an accredited school preferred/li/ul/div