Customer Service Representative

divh2Customer Service Representative/h2pJoin Culligan of Watertown as a Customer Service Representative and be the voice of our trusted water solutions in Watertown, SD! Youll play a pivotal role in ensuring customer satisfaction and building lasting relationships while working with a supportive team dedicated to excellence./ppResponsibilities:/pulliRespond promptly to customer inquiries via phone, email, and in-person./liliProvide accurate information about products and services, including pricing and availability./liliResolve customer issues and complaints effectively and efficiently./liliProcess orders, returns, and service requests with attention to detail./liliMaintain customer records and update account information as needed./liliCollaborate with the sales team to identify opportunities for upselling./liliAssist in training new customer service team members./liliContribute to a positive team environment and uphold company values./li/ulpRequirements:/pulliHigh school diploma or equivalent; additional education in business or communications is a plus./liliProven experience in customer service or a related field./liliExcellent verbal and written communication skills./liliStrong problem-solving skills and the ability to think on your feet./liliProficiency in Microsoft Office Suite and customer relationship management (CRM) software./liliAbility to work independently and as part of a team./liliPositive attitude and a passion for helping customers./liliWillingness to learn about water treatment products and services./li/ulpAbout Us:/ppCulligan has been a leader in water treatment solutions for over 80 years, providing exceptional service and quality products to our customers. Our commitment to innovation and customer care has earned us a loyal client base, and our employees enjoy a collaborative and rewarding work environment where their contributions are valued./p/div