divh2Sales Specialist/h2pThe Sales Specialist will participate in the sales and business development efforts for WEGs Industrial Coatings in North America by partnering up with outside sales to work with customers, establish strong trust-based relationships, assure a smooth sales process with clear communication, timely answers and follow-up, and superior customer experience. You will act as the main point of contact inside WEG for customer demands and needs. You will also coordinate actions with supporting departments and work to be the true customer voice inside WEG. You will help establish and nurture industry connections and follow up with WEG Coatings team in Mxico and Brazil./ppPrimary Responsibilities:/polliPerform as the primary interface of WEG and guide customers and outside teams through the inner workings of WEG to ensure a positive and complete customer experience./liliReceives and processes customer requests and proactively involves all company resources to answer questions to customer satisfaction/liliEvaluate and process inquiries to provide pricing, stock availability, necessary modification and/or engineering requirements to ensure the proper product options are presented/liliReceives orders and processes into WEG ERP system, verifying all information to support order accuracy, on time delivery, and the customer experience/liliContinue to grow in their knowledge of all WEG catalog products to quickly and confidently support requests for customer applications/liliProactively follow up on opportunities to ensure all customer expectations have been met./liliDevelop and maintain relationships with assigned customer accounts/liliOversee all company identified accounts to ensure the customer base continues to support company goals/liliCoordinate with and provide support to an assigned list of outside sales team members, with a focus on removing obstacles to enhance their ability to focus on the growth of new business/liliLead the onboarding process for new customers and develop those accounts until they can transition to a team account/liliDrive the outreach to low performing accounts with the input and direction of the outside sales team members to rekindle growth/liliDiscuss situation and issue Credits and RMAs to customers/liliCompile and prepares various reports for management and outside sales teams to support business growth and development/liliMonitor open order sales reports for order anomalies or late delivery and initiate corrections/liliWork with Production Planner and Production Supervisors on customer requirements that cannot be met within established lead times/liliCommunicate with Purchasing any products that need to be ordered, modified, or expedited per customer request or per agreed delivery schedule/liliAct as liaison between production department and customers/liliPropose process and efficiency improvements/liliParticipate in special projects as determined by management/liliOrganization and follow up about samples logistic/li/olpEducation:/pulliBachelors degree in a directly relevant field is preferred, such as business administration or chemistry or engineering. MBA/Master is a plus./li/ulpKnowledge / training:/pulliGood sales
business development acumen./liliUnderstanding of industry trends, market forces, and customer (internal
external) expectations./liliGood product knowledge and applications/liliGood with the product specifications/liliPhone, mail and in-person etiquette for highly-professional customer interaction/liliEssential understanding of supporting department responsibilities./liliGood skills with Salesforce and Microsoft Office, including Outlook, Word, Excel and PowerPoint./liliUp to 20% travel/li/ulpExperience:/pulliPreferred 2+ years of experience supporting customers or outside sales personnel/li/ulpAbout WEG Electric Corp./ppWEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission
Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide./ppWe offer a pleasant work environment, competitive compensation and full benefits package./ppWe are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status./p/div
business development acumen./liliUnderstanding of industry trends, market forces, and customer (internal
external) expectations./liliGood product knowledge and applications/liliGood with the product specifications/liliPhone, mail and in-person etiquette for highly-professional customer interaction/liliEssential understanding of supporting department responsibilities./liliGood skills with Salesforce and Microsoft Office, including Outlook, Word, Excel and PowerPoint./liliUp to 20% travel/li/ulpExperience:/pulliPreferred 2+ years of experience supporting customers or outside sales personnel/li/ulpAbout WEG Electric Corp./ppWEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission
Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide./ppWe offer a pleasant work environment, competitive compensation and full benefits package./ppWe are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status./p/div