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GSC: Business QA Junior Associate

HSBC, Poland, New York, United States

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Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity The Business QA Junior Associate will be embedded within cross functional teams from the Business QA discipline, working alongside the Business QA Associate. In this role you will contribute within the Pod/team to exploring the software from both a technical and customer perspective in order to ensure maximum quality is achieved, with guidance from the Business QA Lead. As a Business QA Junior Associate, you will be expected to gain an understanding of the product under test and use this understanding alongside your testing experience to question and identify defects and improvements to the product features delivered.

What you’ll do

Validate customer behaviour and highlight any gaps / missed requirements.

Highlight any detrimental impacts where defects have been agreed not to be fixed.

Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story.

Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases.

Identify improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts.

Active involvement within department teams to create a self‑teach / learning culture. Professionalising practices e.g. data & new ways of working, creating a ‘best place to work’.

Provide accurate testing updates to required stakeholders detailing progress as well as work collaboratively with colleagues and other teams to ensure speed to market following agile practises.

What you need to have to succeed in this role

Good knowledge of the testing process, digital / staff channels, and customer expectations.

Awareness of the Agile development methodology and desire to learn

Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.

A strong team player - highly collaborative recognizing their specialized role in the department and acknowledging other areas/individuals’ roles and responsibilities.

Good communication skills, both written and verbal, to explain complex issues.

Good decision-making skills to be able to evaluate importance of defects found during testing, based on impact.

Enthusiastic and self‑motivated

Innovative - the ability to approach things differently or do different things to deliver goals.

What we offer

Annual performance‑based bonus

Additional bonuses for recognition awards

Multisport card

Private medical care

Life insurance

One‑time reimbursement of home office set‑up (up to 800 PLN).

Corporate parties & events

CSR initiatives

Nursery discounts

Financial support with trainings and education

Social fund

Free parking

Recruitment process Online behavioural test (for external candidates only)

Telephone screen (for external candidates only)

Job Interviews with the hiring manager

The pay range for this role is 5,141 PLN - 7,038 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

We are looking to hire as soon as possible so don’t wait and apply now!

You’ll achieve more when you join HSBC. We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com

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