Overview
Position Summary...
Responsibilities
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tools, and supplies needs; leads tracking and monitoring of returns and special orders; operates cash registers and processes transactions; works hands-on in the physical area; maintains accurate inventory, audit, safety and compliance standards; reports concerns; completes paperwork, logs, and documentation; ensures merchandise is packaged, labeled, and stored per company policies; identifies member needs, assists with purchasing decisions, and resolves issues and concerns.
Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, modeling high-quality service and products, developing and inspiring others, and fostering respectful, supportive, and team-oriented work style; understands roadblocks and assists in training team members.
Standards and Compliance
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes.
Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities and deadlines; communicates progress and information; determines and recommends improvements; adapts to change and feedback.
Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; fosters a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent.
Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping, developing, and mentoring others; recognizes others' contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster the culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by positively impacting associates, customers, members, and the world.
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Customer Focus
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based on reliable information, balances short- and long-term priorities, and considers how one’s work impacts the team’s ability to deliver for all stakeholders.
Excellence
Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; supports others through change.
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; includes PTO/PPTO for vacation, sick leave, holidays, or other purposes; amount depends on job classification and length of employment and meets or exceeds paid sick leave laws where applicable. For information about PTO, see One.Walmart notices.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
The hourly wage range for this position is $18.00 to $25.00*
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Qualifications Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver's license.
18 years of age or older.
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Auto service industry, Retail Experience
Primary Location: 915 W Marketview Dr, Champaign, IL 61822-1221, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
The hourly wage range and benefits are described above and are subject to change. For information about benefits and eligibility, see One.Walmart.
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Responsibilities
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tools, and supplies needs; leads tracking and monitoring of returns and special orders; operates cash registers and processes transactions; works hands-on in the physical area; maintains accurate inventory, audit, safety and compliance standards; reports concerns; completes paperwork, logs, and documentation; ensures merchandise is packaged, labeled, and stored per company policies; identifies member needs, assists with purchasing decisions, and resolves issues and concerns.
Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, modeling high-quality service and products, developing and inspiring others, and fostering respectful, supportive, and team-oriented work style; understands roadblocks and assists in training team members.
Standards and Compliance
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes.
Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities and deadlines; communicates progress and information; determines and recommends improvements; adapts to change and feedback.
Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; fosters a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent.
Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping, developing, and mentoring others; recognizes others' contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster the culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by positively impacting associates, customers, members, and the world.
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Customer Focus
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based on reliable information, balances short- and long-term priorities, and considers how one’s work impacts the team’s ability to deliver for all stakeholders.
Excellence
Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; supports others through change.
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; includes PTO/PPTO for vacation, sick leave, holidays, or other purposes; amount depends on job classification and length of employment and meets or exceeds paid sick leave laws where applicable. For information about PTO, see One.Walmart notices.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
The hourly wage range for this position is $18.00 to $25.00*
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Qualifications Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver's license.
18 years of age or older.
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Auto service industry, Retail Experience
Primary Location: 915 W Marketview Dr, Champaign, IL 61822-1221, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
The hourly wage range and benefits are described above and are subject to change. For information about benefits and eligibility, see One.Walmart.
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