Texas
TPWD Mission
TPWD MISSION: To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.
Benefits Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. View our Benefits page for more information.
Important Application Notes All applications must contain complete job histories in the WORK HISTORY SECTION to include:
Job Title
Dates of employment (month/year)
Hours worked per week
Name of Employer, Name of Supervisor and Phone Number
Description of duties performed
Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit toward meeting the minimum requirements.
Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience.
Omission of data can be the basis for disqualification; you may state ‘unknown’ for any incomplete fields.
College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.
Applications with “See attached" or "See resume" will not be accepted in lieu of a completed application.
Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit.
If THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE.
Need help? Watch our video on how to apply for jobs.
Military Information MILITARY OCCUPATIONAL SPECIALTY CODES:
Job Classification: Customer Service Representative I-V
Service: Army, Navy, Coast Guard, Marine Corps, Air Force, Space Force
Military Specialty: 15P, 42A, 56M, 68G, 420A; RS, SN, YN, YNS, 741X; YN, PERS; 0100, 0111, 4133, 0170; 3F1X1, 3F5X1
Space Force: No Military Crosswalk. Qualified veterans are encouraged to apply.
More information on military occupational specialty codes can be found at the following:
onetonline crosswalk
and
Military Crosswalk Guide .
MILITARY EMPLOYMENT PREFERENCE:
If you claim military employment preference, attach the required documentation referenced below at the time your application is submitted. Questions: visit our Military Employment Reference page at tpwd.texas.gov/jobs/veterans/.
Veteran: DD214 showing honorable discharge or Statement of Service (for transitioning service members).
Surviving spouse: Marriage Certificate and DD Form 1300 or appropriate documentation.
Orphan of a veteran killed in action: Birth Certificate and DD Form 1300 or appropriate documentation.
Spouse of a service member: Marriage Certificate and copy of spouse’s active-duty orders.
Spouse of a veteran with disability: Marriage Certificate, Veteran's DD214, and VA Benefits Summary Letter showing disability rating.
Documentation must be attached to the application before military preference can be granted.
Contact and Address Hiring contact:
Amanda Dias, (903) 945-5256, Email: Amanda.Dias@tpwd.texas.gov
Physical work address:
Cooper State Park-South Sulphur Unit, 1690 FM 3505, Sulphur Springs, TX 75482
GENERAL DESCRIPTION Under the direction of the Office Manager, this position performs entry-level to routine customer service work. Responsible for performing general clerical duties, front desk operations, revenue collection, and accounting for daily revenue for Cooper Lake State Park South Sulphur Unit. Provides quality customer service, answers telephones, and provides information and assistance to the general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying, and assist customers with sales. Prepares correspondence regarding park-related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms, and front desk area. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.
MINIMUM QUALIFICATIONS Education : Completion of 8th grade.
Experience : No experience required.
Licensure : Must possess or be able to obtain, within 30 days of employment, a valid State driver’s license.
PREFERRED QUALIFICATIONS Education : Graduation from High School or GED.
Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu and Vietnamese.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of general office procedures.
Knowledge of administrative and clerical procedures.
Knowledge of basic mathematics.
Skill in using MS Word, Excel and Outlook.
Skill in effective verbal and written communication.
Skill in providing quality customer service in a courteous and professional manner.
Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts.
Skill in handling a high-volume front desk.
Skill in making independent, sound and timely decisions.
Skill in managing several projects simultaneously.
Ability to accurately handle cash and account for revenue collected.
Ability to work under stressful conditions.
Ability to work as a member of a team.
Ability to work independently with little or no supervision.
Ability to communicate effectively with the public.
Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.
Ability to perform manual labor including lifting supplies and materials up to 20 lbs.
Ability to conduct work activities in accordance with TPWD safety program.
WORKING CONDITIONS
Required to work in a public park with overnight camping and day use.
Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays.
Required to work flexible schedules resulting in work hours being reduced or extended as needed.
Required to perform manual labor including lifting supplies and materials up to 20 lbs.
May be required to operate a State vehicle.
Required to travel 5% with possible overnight stays.
Must conform to TPWD dress and grooming standards, work rules and safety procedures.
Non-smoking environment in State buildings and vehicles.
TPWD IS AN EQUAL OPPORTUNITY EMPLOYER
Need help? Watch our video on how to apply for jobs.
#J-18808-Ljbffr
Benefits Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. View our Benefits page for more information.
Important Application Notes All applications must contain complete job histories in the WORK HISTORY SECTION to include:
Job Title
Dates of employment (month/year)
Hours worked per week
Name of Employer, Name of Supervisor and Phone Number
Description of duties performed
Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit toward meeting the minimum requirements.
Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience.
Omission of data can be the basis for disqualification; you may state ‘unknown’ for any incomplete fields.
College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.
Applications with “See attached" or "See resume" will not be accepted in lieu of a completed application.
Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit.
If THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE.
Need help? Watch our video on how to apply for jobs.
Military Information MILITARY OCCUPATIONAL SPECIALTY CODES:
Job Classification: Customer Service Representative I-V
Service: Army, Navy, Coast Guard, Marine Corps, Air Force, Space Force
Military Specialty: 15P, 42A, 56M, 68G, 420A; RS, SN, YN, YNS, 741X; YN, PERS; 0100, 0111, 4133, 0170; 3F1X1, 3F5X1
Space Force: No Military Crosswalk. Qualified veterans are encouraged to apply.
More information on military occupational specialty codes can be found at the following:
onetonline crosswalk
and
Military Crosswalk Guide .
MILITARY EMPLOYMENT PREFERENCE:
If you claim military employment preference, attach the required documentation referenced below at the time your application is submitted. Questions: visit our Military Employment Reference page at tpwd.texas.gov/jobs/veterans/.
Veteran: DD214 showing honorable discharge or Statement of Service (for transitioning service members).
Surviving spouse: Marriage Certificate and DD Form 1300 or appropriate documentation.
Orphan of a veteran killed in action: Birth Certificate and DD Form 1300 or appropriate documentation.
Spouse of a service member: Marriage Certificate and copy of spouse’s active-duty orders.
Spouse of a veteran with disability: Marriage Certificate, Veteran's DD214, and VA Benefits Summary Letter showing disability rating.
Documentation must be attached to the application before military preference can be granted.
Contact and Address Hiring contact:
Amanda Dias, (903) 945-5256, Email: Amanda.Dias@tpwd.texas.gov
Physical work address:
Cooper State Park-South Sulphur Unit, 1690 FM 3505, Sulphur Springs, TX 75482
GENERAL DESCRIPTION Under the direction of the Office Manager, this position performs entry-level to routine customer service work. Responsible for performing general clerical duties, front desk operations, revenue collection, and accounting for daily revenue for Cooper Lake State Park South Sulphur Unit. Provides quality customer service, answers telephones, and provides information and assistance to the general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying, and assist customers with sales. Prepares correspondence regarding park-related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms, and front desk area. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.
MINIMUM QUALIFICATIONS Education : Completion of 8th grade.
Experience : No experience required.
Licensure : Must possess or be able to obtain, within 30 days of employment, a valid State driver’s license.
PREFERRED QUALIFICATIONS Education : Graduation from High School or GED.
Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu and Vietnamese.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of general office procedures.
Knowledge of administrative and clerical procedures.
Knowledge of basic mathematics.
Skill in using MS Word, Excel and Outlook.
Skill in effective verbal and written communication.
Skill in providing quality customer service in a courteous and professional manner.
Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts.
Skill in handling a high-volume front desk.
Skill in making independent, sound and timely decisions.
Skill in managing several projects simultaneously.
Ability to accurately handle cash and account for revenue collected.
Ability to work under stressful conditions.
Ability to work as a member of a team.
Ability to work independently with little or no supervision.
Ability to communicate effectively with the public.
Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.
Ability to perform manual labor including lifting supplies and materials up to 20 lbs.
Ability to conduct work activities in accordance with TPWD safety program.
WORKING CONDITIONS
Required to work in a public park with overnight camping and day use.
Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays.
Required to work flexible schedules resulting in work hours being reduced or extended as needed.
Required to perform manual labor including lifting supplies and materials up to 20 lbs.
May be required to operate a State vehicle.
Required to travel 5% with possible overnight stays.
Must conform to TPWD dress and grooming standards, work rules and safety procedures.
Non-smoking environment in State buildings and vehicles.
TPWD IS AN EQUAL OPPORTUNITY EMPLOYER
Need help? Watch our video on how to apply for jobs.
#J-18808-Ljbffr