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Personal Banker

PNC, Mableton, Georgia, United States, 30059

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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Banker within PNC's Mableton organization, you will be based in Mableton, Georgia. Job Profile

PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description

Acquire and deepen the branch customer base through proactive sales and service activities. Manage the customer experience by identifying opportunities to improve the customer’s financial well‑being. Collaborate with ecosystem partners to grow customer share of wallet. Position PNC solutions to drive new revenue and customer loyalty. Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and lobby engagement, ultimately elevating client loyalty. Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverage ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships. Create customer loyalty and grow customer share of wallet through a differentiated customer experience. Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Educate customers on options for managing financial transactions by leveraging technology, tools and resources. Apply product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrate heightened scrutiny to identify and avoid loss. Participate in branch daily operations, ensuring they are completed efficiently and accurately. Employee Expectations

Customer Focused – Know the values and practices that align customer needs and satisfaction as a primary consideration in all business decisions and leverage that information in creating customized solutions. Managing Risk – Assess and effectively manage all risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework. Qualifications

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs Work Experience Roles at this level typically require an associate’s or equivalent degree and related experience or product knowledge. Typically requires 3+ years of experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s) and experience (including military service) may be considered. Education No degree required. Certifications No required certifications. Licenses Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, options for full‑time employees include medical/prescription drug coverage (with an HSAs feature), dental and vision coverage, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program. Paid time off includes maternity or parental leave; up to 11 paid holidays; 9 annual occasional absence days; 15–25 vacation days annually; and additional days for years of service. To learn more about these and other programs, visit

pncthrive.com . Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Include “accommodation request” in the subject line and provide your name, the job ID, and preferred method of contact. For phone requests, call 877‑968‑7762 and say “Workday.” All information will be kept confidential and used only to provide required accommodations. Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to FDIA and, for registered roles, the SAFE Act and/or FINRA, which prohibit hiring individuals with certain criminal histories. California Residents

Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.

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