Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Overview Working at Abbott: At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to a range of benefits and development opportunities described below.
The Opportunity Abbott Toxicology , a global leading provider of drug and alcohol testing solutions from rapid point of care testing to screening, laboratory services and program management is seeking an experienced commercial support partner. The role is based in
Lake Forest, Illinois .
The
Salesforce Effectiveness - Analyst (SFE)
will build strong partnerships with all levels of sales to understand commercial needs, translate into value-driven solutions, and lead the implementation of these solutions to align with global strategy and commercial growth. While there are some standard monthly processes, no two days are regularly the same. We are looking for a naturally curious person who can actively listen, understand the needs (or needs behind the need) and develop a pathway for success.
This role will report to the
Commercial Excellence Manager, USWP , in the Toxicology Division, and be part of a rockstar team.
What You’ll Work On
Improve Processes that help sales teams & partners
Evaluate commercial processes and identify areas to streamline or automate
With a process-oriented mindset, challenge the current state to ensure accuracy and efficiency and alignment with global processes and KPIs
Support the change management and implementation of solutions, including training and effective communications (the ‘why’)
Support Commercial Teams with Analytics & Insights
Develop deep understanding of business vertical sales data; with ability to connect disparate data across multiple sources
Support commercial team with sales funnel and forecast projections
Responsible for the Segmentation and Targeting process: Run HCP/Customers panel analysis based on business strategic target, available data and expertise of Sales Force Team
Understand drivers of results and partner with sales teams to understand the ‘data story’ (trends, areas of improvement, etc.) and importance of good data quality
Analyze the market, competitors and diagnose causals for performance by rep and by sales manager
Understand PowerBI metrics and trends and how SFDC plays in the larger data story, including when to build in SFDC vs PBI
Monthly fieldwork with Reps to understand their day to day and how to help them in their territory management (KPIs performance, strategy execution, Market share/Market growth and Panel Analysis)
Maximize benefits of the Commercial Tech Stack
Act as Salesforce.com SME and how CRM supports the overall sales process, including day-to-day support and resolution
Create and publish reports and dashboards for quantitative/qualitative leading and lagging indicator KPIs, with recommendations and actionable insights – by manager, by rep
Understand and document current state vs future state
Document requirements through JIRA
Test the solution and train end users, and measure adoption
SFDC: Work with manager to implement policies and procedures to ensure data integrity
Support Marketing and Sales teams through administrative efforts within our sales enablement tool (Allego)
Sales Operations & Commission Administration
Understand sales strategy for the assigned business
Lead the territory modeling process and ensure appropriate systems are updated
Manage the sales performance process (data verification and loading to systems) and work with sales leaders to understand performance trends and drivers
Ensure timely and accurate commissions and communicate to reps (statements and supporting reports)
Required Qualifications
Bachelor's Degree or 5+ years’ experience in similar roles
Ability to analyze and translate complex processes or data into actionable insights
Demonstrated success of turning Salesforce insights into measurable improvements in sales productivity and sales growth
Proficiency in CRM systems and capable of developing new functionalities
Technical knowledge in Microsoft Excel advanced level and visual analytics tools (Power BI – intermediate level)
Ability to work in multiple initiatives with short and overlapping deadlines
Strong interpersonal skills and ability to work with a diverse team
Self-motivated and self-starter, with initiative to deliver results
Preferred Qualifications
Experience leading successful commercial process improvement initiatives
Salesforce Admin Certification a plus
Work experience in a drug testing or laboratory knowledge is a plus but not required
Autonomous worker with strong accountability
Role expected to work in a highly regulated and quality system environment
Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives. Note: links have been omitted for formatting compliance.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.
#J-18808-Ljbffr
Overview Working at Abbott: At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to a range of benefits and development opportunities described below.
The Opportunity Abbott Toxicology , a global leading provider of drug and alcohol testing solutions from rapid point of care testing to screening, laboratory services and program management is seeking an experienced commercial support partner. The role is based in
Lake Forest, Illinois .
The
Salesforce Effectiveness - Analyst (SFE)
will build strong partnerships with all levels of sales to understand commercial needs, translate into value-driven solutions, and lead the implementation of these solutions to align with global strategy and commercial growth. While there are some standard monthly processes, no two days are regularly the same. We are looking for a naturally curious person who can actively listen, understand the needs (or needs behind the need) and develop a pathway for success.
This role will report to the
Commercial Excellence Manager, USWP , in the Toxicology Division, and be part of a rockstar team.
What You’ll Work On
Improve Processes that help sales teams & partners
Evaluate commercial processes and identify areas to streamline or automate
With a process-oriented mindset, challenge the current state to ensure accuracy and efficiency and alignment with global processes and KPIs
Support the change management and implementation of solutions, including training and effective communications (the ‘why’)
Support Commercial Teams with Analytics & Insights
Develop deep understanding of business vertical sales data; with ability to connect disparate data across multiple sources
Support commercial team with sales funnel and forecast projections
Responsible for the Segmentation and Targeting process: Run HCP/Customers panel analysis based on business strategic target, available data and expertise of Sales Force Team
Understand drivers of results and partner with sales teams to understand the ‘data story’ (trends, areas of improvement, etc.) and importance of good data quality
Analyze the market, competitors and diagnose causals for performance by rep and by sales manager
Understand PowerBI metrics and trends and how SFDC plays in the larger data story, including when to build in SFDC vs PBI
Monthly fieldwork with Reps to understand their day to day and how to help them in their territory management (KPIs performance, strategy execution, Market share/Market growth and Panel Analysis)
Maximize benefits of the Commercial Tech Stack
Act as Salesforce.com SME and how CRM supports the overall sales process, including day-to-day support and resolution
Create and publish reports and dashboards for quantitative/qualitative leading and lagging indicator KPIs, with recommendations and actionable insights – by manager, by rep
Understand and document current state vs future state
Document requirements through JIRA
Test the solution and train end users, and measure adoption
SFDC: Work with manager to implement policies and procedures to ensure data integrity
Support Marketing and Sales teams through administrative efforts within our sales enablement tool (Allego)
Sales Operations & Commission Administration
Understand sales strategy for the assigned business
Lead the territory modeling process and ensure appropriate systems are updated
Manage the sales performance process (data verification and loading to systems) and work with sales leaders to understand performance trends and drivers
Ensure timely and accurate commissions and communicate to reps (statements and supporting reports)
Required Qualifications
Bachelor's Degree or 5+ years’ experience in similar roles
Ability to analyze and translate complex processes or data into actionable insights
Demonstrated success of turning Salesforce insights into measurable improvements in sales productivity and sales growth
Proficiency in CRM systems and capable of developing new functionalities
Technical knowledge in Microsoft Excel advanced level and visual analytics tools (Power BI – intermediate level)
Ability to work in multiple initiatives with short and overlapping deadlines
Strong interpersonal skills and ability to work with a diverse team
Self-motivated and self-starter, with initiative to deliver results
Preferred Qualifications
Experience leading successful commercial process improvement initiatives
Salesforce Admin Certification a plus
Work experience in a drug testing or laboratory knowledge is a plus but not required
Autonomous worker with strong accountability
Role expected to work in a highly regulated and quality system environment
Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives. Note: links have been omitted for formatting compliance.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.
#J-18808-Ljbffr