Client Alignment Executive, Public Sector
NetSmart Technologies, Overland Park, Kansas, United States, 66213
Overview
Netsmart is seeking a proven, relationship-driven Client Alignment Executive to lead strategic growth and retention initiatives across our Public Sector client portfolio. In this role, you will serve as a trusted advisor to executive leaders—partnering with state and local agencies to align Netsmart's health and human services solutions with their priorities. You will leverage your enterprise sales and account management expertise to strengthen partnerships, expand solution adoption, and drive measurable outcomes. The ideal candidate is a consultative sales professional who excels in navigating complex environments, fostering executive relationships, and identifying opportunities for transformation at the intersection of strategy, technology, and client success.
Responsibilities
Accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships in partnership with Client Sales Executives.
Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to grow client relationships and software transformational opportunities.
Meet with clients to establish alignment plan parameters, build and nurture the relationship, and identify further opportunities.
Develop communication strategies to share Netsmart's guiding principles, strategic imperatives, solution offerings, technology, and consulting services to provide total client value and foster healthy client relationships.
Lead collaboration across sales, professional services, hosting, and operations teams to bring the right resources to the client alignment effort.
Qualifications Required
Bachelor's degree or equivalent experience
At least 3 years' sales or account management experience with health care and/or technology services and solutions
At least 3 years of Public Sector Enterprise Sales experience
Demonstrated ability to personally close and/or manage complex technical deals and partnerships
Exceptional written and verbal communication skills
Effective presentation skills, including presentations in a sales capacity
Strong interpersonal skills with outstanding relationship-building abilities
Ability to collaborate and communicate with all levels of management and cross-functional teams
Preferred
Health and human services or post-acute work experience
Experience developing, growing and sustaining revenue relationships with clients
Experience leveraging service-delivery for long-term clients
Expectations
Up to 75% travel
Netsmart is an equal opportunity workplace and an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, at Netsmart's sole expense. If a candidate tests positive for a controlled substance, Netsmart will rescind the offer unless the individual can provide proof of a valid prescription to Netsmart's third-party screening provider.
All applicants must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
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Responsibilities
Accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships in partnership with Client Sales Executives.
Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to grow client relationships and software transformational opportunities.
Meet with clients to establish alignment plan parameters, build and nurture the relationship, and identify further opportunities.
Develop communication strategies to share Netsmart's guiding principles, strategic imperatives, solution offerings, technology, and consulting services to provide total client value and foster healthy client relationships.
Lead collaboration across sales, professional services, hosting, and operations teams to bring the right resources to the client alignment effort.
Qualifications Required
Bachelor's degree or equivalent experience
At least 3 years' sales or account management experience with health care and/or technology services and solutions
At least 3 years of Public Sector Enterprise Sales experience
Demonstrated ability to personally close and/or manage complex technical deals and partnerships
Exceptional written and verbal communication skills
Effective presentation skills, including presentations in a sales capacity
Strong interpersonal skills with outstanding relationship-building abilities
Ability to collaborate and communicate with all levels of management and cross-functional teams
Preferred
Health and human services or post-acute work experience
Experience developing, growing and sustaining revenue relationships with clients
Experience leveraging service-delivery for long-term clients
Expectations
Up to 75% travel
Netsmart is an equal opportunity workplace and an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, at Netsmart's sole expense. If a candidate tests positive for a controlled substance, Netsmart will rescind the offer unless the individual can provide proof of a valid prescription to Netsmart's third-party screening provider.
All applicants must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
#J-18808-Ljbffr