Overview
Primary Job Role
Handles all Rental calls and transactions until complete.
Primary Job Role Handles all Rental calls and transactions until complete. Invoices open agreements on a daily basis to ensure up-to-date billing and customer satisfaction. Sets up New Rental Customer Accounts through Credit Department. Helps coordinate Rental Sales Transactions with used equipment department with swapping out sold units and transportation to the final branch destination or delivery of the machine to the customer. Works with the service department on rental damage to ensure recuperation of damage expense. Maintains insurance certificates on file for all customers to help limit liability to the company. Tracks all activity including rentals won, rentals pending, rentals lost and rentals developing to maximize fleet use and maintain consistency among coordinators. Represents the organization in a positive and professional manner. Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job-specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and appreciating contributions.
Political Astuteness: Understands how their roles, products, and services relate to and impact other work units. Identifies real decision makers and influencers. Builds relationships to gain support within ethical parameters.
Strategic: Understands relevant industry and market trends. Develops and proposes a long-term strategy based on analysis of the industry, marketplace and capabilities. Anticipates problems and develops contingency plans. Conducts independent analysis for new ideas or solutions.
Planning and Organizing: Creates realistic schedules, evaluates progress, identifies tasks and resources, prioritizes actions, anticipates risks, seeks input, and adjusts plans accordingly.
Takes Initiative: Takes action to resolve issues, seeks perspectives, makes timely decisions in difficult situations, and facilitates change when needed.
Results Oriented: Maintains urgency to achieve results, uses efficient methods, and adapts schedules to meet goals without sacrificing quality.
Adaptability: Adapts to changing business needs, recovers quickly from setbacks, and is open to new ways of doing things.
Personal Development: Takes responsibility for learning and development, seeking growth opportunities proactively.
Organizational Background In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee - to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. We continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Education And Experience Formal Education
High School diploma or GED
Experience
1-2 years
Required / Credentials Required
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Basic Computer Skills Required. Must possess good interpersonal and communication skills.
Not Required But Highly Desired Criteria 1 to 3 year experience in Sales Administration or a 2 year degree.
Updating of Knowledge Job requirements occasionally change requiring re-training to stay current every 3-5 years.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving: Job requires problem solving ability, established examples/guidance are not always available. Creativity: Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy: Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.
Working Environment Stress Load
Occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation
Job involves occasional changes in priorities, complexity and/or quantity of work.
Work Schedule
Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).
Physical Demands NA - Not Applicable; various coded levels for requirements follow. See original for details. Inside conditions protection from weather but not necessarily from temperature change; Outside environmental conditions no effective protection from weather; Extreme cold/heat allowances; Noise; Vibration; Hazards; Atmospheric conditions; Oils; Air particulates; Respirator use.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
#J-18808-Ljbffr
Primary Job Role Handles all Rental calls and transactions until complete. Invoices open agreements on a daily basis to ensure up-to-date billing and customer satisfaction. Sets up New Rental Customer Accounts through Credit Department. Helps coordinate Rental Sales Transactions with used equipment department with swapping out sold units and transportation to the final branch destination or delivery of the machine to the customer. Works with the service department on rental damage to ensure recuperation of damage expense. Maintains insurance certificates on file for all customers to help limit liability to the company. Tracks all activity including rentals won, rentals pending, rentals lost and rentals developing to maximize fleet use and maintain consistency among coordinators. Represents the organization in a positive and professional manner. Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job-specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and appreciating contributions.
Political Astuteness: Understands how their roles, products, and services relate to and impact other work units. Identifies real decision makers and influencers. Builds relationships to gain support within ethical parameters.
Strategic: Understands relevant industry and market trends. Develops and proposes a long-term strategy based on analysis of the industry, marketplace and capabilities. Anticipates problems and develops contingency plans. Conducts independent analysis for new ideas or solutions.
Planning and Organizing: Creates realistic schedules, evaluates progress, identifies tasks and resources, prioritizes actions, anticipates risks, seeks input, and adjusts plans accordingly.
Takes Initiative: Takes action to resolve issues, seeks perspectives, makes timely decisions in difficult situations, and facilitates change when needed.
Results Oriented: Maintains urgency to achieve results, uses efficient methods, and adapts schedules to meet goals without sacrificing quality.
Adaptability: Adapts to changing business needs, recovers quickly from setbacks, and is open to new ways of doing things.
Personal Development: Takes responsibility for learning and development, seeking growth opportunities proactively.
Organizational Background In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee - to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. We continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Education And Experience Formal Education
High School diploma or GED
Experience
1-2 years
Required / Credentials Required
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Basic Computer Skills Required. Must possess good interpersonal and communication skills.
Not Required But Highly Desired Criteria 1 to 3 year experience in Sales Administration or a 2 year degree.
Updating of Knowledge Job requirements occasionally change requiring re-training to stay current every 3-5 years.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving: Job requires problem solving ability, established examples/guidance are not always available. Creativity: Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy: Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.
Working Environment Stress Load
Occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation
Job involves occasional changes in priorities, complexity and/or quantity of work.
Work Schedule
Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).
Physical Demands NA - Not Applicable; various coded levels for requirements follow. See original for details. Inside conditions protection from weather but not necessarily from temperature change; Outside environmental conditions no effective protection from weather; Extreme cold/heat allowances; Noise; Vibration; Hazards; Atmospheric conditions; Oils; Air particulates; Respirator use.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
#J-18808-Ljbffr