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Sales Support Specialist

Bridgestone HosePower, Phoenix, Arizona, United States, 85003

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Overview Bridgestone HosePower, LLC is North America's Premier Hydraulic and Industrial Hose Sales and Service Company. Headquartered in Orange Park, Florida, we offer Counter Service, Mobile Hose Repair, and state-of-the-art OEM Centers throughout the United States, Canada, and Mexico. We are seeking a motivated, outgoing Sales Support Specialist/CSR to assist our growing sales and operations teams.

Responsibilities

Coordinate entire order process from time of order through delivery and shipping

Work closely with HosePower field representatives and customers in communicating product availability

Minimize impact of customer service complaints and claims by reacting quickly and efficiently to resolve problem issues

Understand and interpret product requirements and provide information to customers

Fill orders and communicate expected delivery date

Check customers buying history; suggest related and new items and explain features

Answer phones and inquiries

Qualifications

Experience in an industrial sales setting preferred

Excellent telephone etiquette and problem-solving skills required

Basic computer skills and ability to learn various computer systems; Microsoft Office experience

Effective verbal and written communication skills

Able to handle multiple tasks and respond to customers quickly and efficiently

Mathematical computation skills

Ideal candidate must be a team player, goal-oriented and self-motivated

Bridgestone HosePower offers a generous compensation package including quarterly bonus incentives, company-paid and sponsored benefits, paid time off, paid holidays, and 401(k) company match. Apply today!

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