Service Advisor - Ron Tonkin Acura
Gee Automotive Companies, Portland, Oregon, United States, 97204
Ron Tonkin Acura is a premier automotive dealership known for exceptional customer service, integrity, and a commitment to excellence. We are currently seeking a Service Advisor to join our professional and customer-focused service team. This is an outstanding opportunity for an experienced advisor who is passionate about delivering a premium service experience and building lasting client relationships.
If you thrive in a fast-paced dealership environment, enjoy working with customers, and take pride in being the bridge between service technicians and clients—we want to hear from you!
Why Work for Ron Tonkin Acura? Ron Tonkin Acura is a respected, well-established dealership with a reputation for professionalism, quality, and customer satisfaction. We believe our employees are the foundation of our success and are committed to providing a supportive, rewarding workplace.
Here’s What Sets Ron Tonkin Acura Apart
High-Volume, Premium Brand - Consistent service traffic with loyal Acura customers
Customer-Centered Culture - Focus on transparency, trust, and long-term relationships
Modern Service Department - Clean, organized facility with advanced diagnostic technology
Career Growth Opportunities - Ongoing Acura training, professional development, and advancement potential
Strong Management Support - Clear processes, teamwork, and leadership that values your role
Service Advisor Responsibilities
Greet customers promptly and professionally, creating a welcoming service experience
Listen to customer concerns and accurately document vehicle issues and service requests
Prepare clear, detailed repair orders and explain recommended services and maintenance
Communicate effectively with technicians regarding diagnostics, repairs, and timelines
Provide timely updates to customers throughout the service process
Ensure all work is completed according to Acura manufacturer standards and dealership procedures
Review completed repairs with customers and explain invoices and future maintenance needs
Maintain accurate records and documentation within the dealership service system
Handle customer concerns and resolve issues with professionalism and care
Service Advisor Compensation And Benefits
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If you thrive in a fast-paced dealership environment, enjoy working with customers, and take pride in being the bridge between service technicians and clients—we want to hear from you!
Why Work for Ron Tonkin Acura? Ron Tonkin Acura is a respected, well-established dealership with a reputation for professionalism, quality, and customer satisfaction. We believe our employees are the foundation of our success and are committed to providing a supportive, rewarding workplace.
Here’s What Sets Ron Tonkin Acura Apart
High-Volume, Premium Brand - Consistent service traffic with loyal Acura customers
Customer-Centered Culture - Focus on transparency, trust, and long-term relationships
Modern Service Department - Clean, organized facility with advanced diagnostic technology
Career Growth Opportunities - Ongoing Acura training, professional development, and advancement potential
Strong Management Support - Clear processes, teamwork, and leadership that values your role
Service Advisor Responsibilities
Greet customers promptly and professionally, creating a welcoming service experience
Listen to customer concerns and accurately document vehicle issues and service requests
Prepare clear, detailed repair orders and explain recommended services and maintenance
Communicate effectively with technicians regarding diagnostics, repairs, and timelines
Provide timely updates to customers throughout the service process
Ensure all work is completed according to Acura manufacturer standards and dealership procedures
Review completed repairs with customers and explain invoices and future maintenance needs
Maintain accurate records and documentation within the dealership service system
Handle customer concerns and resolve issues with professionalism and care
Service Advisor Compensation And Benefits
#J-18808-Ljbffr