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Academy Sales Trainer

A1 Garage, Phoenix, Arizona, United States, 85003

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The Sales Trainer is responsible for designing and delivering sales training within the four-week Technician Training Academy. This role focuses exclusively on equipping new technicians with the sales skills, behaviors, and confidence required to succeed in the field. Technicians travel from markets nationwide to attend the Academy, making this a high-visibility role with direct impact on revenue performance, customer experience, and technician readiness. The Sales Trainer partners closely with technical trainers, operations, and sales leadership to ensure a seamless transition from classroom learning to in-market execution

What You’ll Do

Deliver instructor‑led sales training as part of a structured 4‑week academy program

Teach and reinforce the company’s standardized sales process, language, and frameworks

Train technicians on rapport building, customer discovery, presenting estimates, financing options, handling objections, and closing with integrity

Partner with sales and training Leadership to refine and improve sales curriculum

Develop and update training materials including slide decks, role‑play scenarios, and case studies

Facilitate role‑plays, mock sales scenarios, and real‑world simulations

Observe trainee performance and provide clear, actionable coaching feedback

Identify skill gaps and adjust training delivery accordingly

Assess trainee progress through evaluations and practical presentations

Track and report training outcomes and trends

Collaborate with post‑academy coaching teams to support field readiness

What You’ll Bring

3+ years of successful sales experience in a consultative or in‑home sales environment

2+ years of sales training, coaching, or instructional experience

Confidence coaching individuals and groups at varying skill levels

Excellent presentation, communication, and facilitation skills

Comfortable leading groups, managing classrooms, and running role‑plays

Strong organizational, time‑management, and multitasking skills

Comfort using technology, systems, and training tools (ServiceTitan a plus)

Skilled in Microsoft Office (Word, PowerPoint, Excel, Outlook)

Self‑motivated, reliable, and adaptable in a fast‑paced environment

High level of professionalism, consistency, and attention to detail

High school diploma or equivalent required

Key Attributes for Success

Effective instructional and facilitation skills; able to clearly teach and demonstrate technical, operational, and service excellence concepts

Strong coaching and feedback capability, including confidence in addressing performance gaps and having difficult growth conversations

Clear communication and professionalism, with strong verbal, written, and organizational skills supported by comfort with technology

Adaptability and growth mindset, able to thrive in a fast‑paced environment while continuously improving skills, content, and training methods

Physical Requirements

Ability to lift, carry, push, or pull 75 lbs. or more

Ability to work in classroom, shop, and live‑training environments

Benefits and other cool stuff

Medical, dental, vision, 401K

Paid Time Off

Weekly Pay

Internal Promotion opportunities

Company swag

Benefits are not available for part time, temporary or contract roles

A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

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