Responsibilities
Respond promptly to inbound leads (phone, email, and online inquiries) Conduct initial consultations with prospective clients Explain the firm’s services, fee structures, and next steps clearly and accurately Assess client needs and determine appropriate referrals within the firm Maintain accurate records in the firm’s CRM or case management system Follow up with prospective clients to answer questions and support decision-making Collaborate with attorneys and administrative staff to ensure a smooth onboarding process Meet or exceed monthly conversion and revenue goals Qualifications
Prior experience in sales, client intake, or consultative roles (legal, medical, or professional services preferred) Strong communication and interpersonal skills Ability to build rapport and trust quickly Comfortable handling confidential and sensitive information Organized, detail-oriented, and reliable Proficiency with CRM systems and basic office technology Experience in a law firm or legal intake role is a plus, but not required Compensation
$50,000+ About Martino Law Group, LLC
Martino Law Group, LLC represents clients throughout Massachusetts in Real Estate, Family Law and Divorce, Personal Injury, Probate, and Estate Planning matters. We are committed to delivering high-quality legal services through thoughtful collaboration, strong organization, and a client-focused approach. We offer defined procedures, a supportive workplace, and some scheduling flexibility, along with opportunities for long-term growth within a respected, multi-practice firm. For those interested, there is also exposure to Family Law matters as part of a broader general practice.
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Respond promptly to inbound leads (phone, email, and online inquiries) Conduct initial consultations with prospective clients Explain the firm’s services, fee structures, and next steps clearly and accurately Assess client needs and determine appropriate referrals within the firm Maintain accurate records in the firm’s CRM or case management system Follow up with prospective clients to answer questions and support decision-making Collaborate with attorneys and administrative staff to ensure a smooth onboarding process Meet or exceed monthly conversion and revenue goals Qualifications
Prior experience in sales, client intake, or consultative roles (legal, medical, or professional services preferred) Strong communication and interpersonal skills Ability to build rapport and trust quickly Comfortable handling confidential and sensitive information Organized, detail-oriented, and reliable Proficiency with CRM systems and basic office technology Experience in a law firm or legal intake role is a plus, but not required Compensation
$50,000+ About Martino Law Group, LLC
Martino Law Group, LLC represents clients throughout Massachusetts in Real Estate, Family Law and Divorce, Personal Injury, Probate, and Estate Planning matters. We are committed to delivering high-quality legal services through thoughtful collaboration, strong organization, and a client-focused approach. We offer defined procedures, a supportive workplace, and some scheduling flexibility, along with opportunities for long-term growth within a respected, multi-practice firm. For those interested, there is also exposure to Family Law matters as part of a broader general practice.
#J-18808-Ljbffr