Technical Records Specialist 1 Position
State of Idaho Opportunity Applications will be accepted through 4:59 PM MST on the posting end date. The Idaho State Police is seeking applicants to fill a Technical Records Specialist 1 position in District 6 Patrol. This position provides a variety of records support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations, and policies and takes appropriate action; maintains a manual or computerized records system; performs related work. Nature and Scope: Incumbents gather information, make decisions, resolve problems, and respond to inquiries. They utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments. Incumbents conduct involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information. Incumbents perform specialized support work that involves an in-depth knowledge of the program. Incumbents generally review, evaluate, approve, and process records and/or documents; determine acceptability or conformance to eligibility requirements according to rules, regulations, statutes, and program policies and procedures; explain requirements, processes, and procedures to customers; manipulate and update manual and/or computerized records systems; and develop reports. Example of duties: Maintain and work with the Tyler Technologies Records Management System (RMS) to include data entry and records updates. Assist with answering district main phone lines and aid the public related to Idaho State Police operations. Use a variety of Windows based computer programs such as word and excel to compile statistical data and reports. Assist Troopers with agency needs, and documentation. Clean and maintain an organized workplace. Research cases and fill out paperwork for evidence destruction. Notify and release property to rightful owners. May be exposed to graphic or disturbing images associated with incidents. Other duties as assigned to include scheduling appointments, ordering supplies, manage inventory, local errands to the post office or bank, assist with mission critical operations, and maintain a clean and organized office environment. Maintain enough supplies for evidence entry. Minimum Qualifications: Experience: Monitoring a records system to identify and correct errors. Researching a variety of sources to resolve problems. Interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments. Entering and retrieving data using a computerized records system. Desired Experience: Office, record, and data management principles MS-Windows-based computer operating software programs (database, word processing, spreadsheet) Assessing and applying guidance imposed by statute, regulation, policy, or procedure. Composing and proofreading business correspondence. Providing customer service and customer communication. Benefits: The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit the State of Idaho's benefits page. EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.
State of Idaho Opportunity Applications will be accepted through 4:59 PM MST on the posting end date. The Idaho State Police is seeking applicants to fill a Technical Records Specialist 1 position in District 6 Patrol. This position provides a variety of records support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations, and policies and takes appropriate action; maintains a manual or computerized records system; performs related work. Nature and Scope: Incumbents gather information, make decisions, resolve problems, and respond to inquiries. They utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments. Incumbents conduct involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information. Incumbents perform specialized support work that involves an in-depth knowledge of the program. Incumbents generally review, evaluate, approve, and process records and/or documents; determine acceptability or conformance to eligibility requirements according to rules, regulations, statutes, and program policies and procedures; explain requirements, processes, and procedures to customers; manipulate and update manual and/or computerized records systems; and develop reports. Example of duties: Maintain and work with the Tyler Technologies Records Management System (RMS) to include data entry and records updates. Assist with answering district main phone lines and aid the public related to Idaho State Police operations. Use a variety of Windows based computer programs such as word and excel to compile statistical data and reports. Assist Troopers with agency needs, and documentation. Clean and maintain an organized workplace. Research cases and fill out paperwork for evidence destruction. Notify and release property to rightful owners. May be exposed to graphic or disturbing images associated with incidents. Other duties as assigned to include scheduling appointments, ordering supplies, manage inventory, local errands to the post office or bank, assist with mission critical operations, and maintain a clean and organized office environment. Maintain enough supplies for evidence entry. Minimum Qualifications: Experience: Monitoring a records system to identify and correct errors. Researching a variety of sources to resolve problems. Interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments. Entering and retrieving data using a computerized records system. Desired Experience: Office, record, and data management principles MS-Windows-based computer operating software programs (database, word processing, spreadsheet) Assessing and applying guidance imposed by statute, regulation, policy, or procedure. Composing and proofreading business correspondence. Providing customer service and customer communication. Benefits: The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit the State of Idaho's benefits page. EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.