Artivion
Customer Account Representative
The Customer Account Representative will provide customer service functions for sales reps, physicians, and hospitals with an emphasis on an assigned region. Responsibilities: Process orders and requests for tissues for assigned region Address customer inquiries and provide information about Artivion's services, products, and ordering processes Create new customer accounts, maintain existing accounts, and implement changes to accounts in SAP Initiate customer returns and credits and assist the sales rep in resolving account issues Process orders in GHX system Create Priority Cardiac Report Maintain backorder report Process cycle counts for sterile samples and consignment inventory Qualifications: Excellent verbal communication skills Ability to multi-task, prioritize, and manage time effectively Available to participate in the Customer Service on call rotation High School diploma required, college degree preferred Must be available to work Monday - Friday, 9:30AM - 6:30AM. Must be comfortable commuting to our Kennesaw HQ for trainings or as needed. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.
The Customer Account Representative will provide customer service functions for sales reps, physicians, and hospitals with an emphasis on an assigned region. Responsibilities: Process orders and requests for tissues for assigned region Address customer inquiries and provide information about Artivion's services, products, and ordering processes Create new customer accounts, maintain existing accounts, and implement changes to accounts in SAP Initiate customer returns and credits and assist the sales rep in resolving account issues Process orders in GHX system Create Priority Cardiac Report Maintain backorder report Process cycle counts for sterile samples and consignment inventory Qualifications: Excellent verbal communication skills Ability to multi-task, prioritize, and manage time effectively Available to participate in the Customer Service on call rotation High School diploma required, college degree preferred Must be available to work Monday - Friday, 9:30AM - 6:30AM. Must be comfortable commuting to our Kennesaw HQ for trainings or as needed. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.