Resident Manager - St. Claire
Chinatown Community Development Center, San Francisco, California, United States, 94102
Resident Manager
The Resident Manager is responsible for ensuring safe and secure living conditions for all residents. The position requires a reliable and sensitive individual who is dedicated to serving the needs of low-income tenants. The Resident Manager must display a calm demeanor and presence during emergency situations, exercise sensible and impartial judgment, and be willing to perform a variety of tasks. Status: Part-time, On-call, Nonexempt Location: San Francisco Hours: Perform nightly duties (approximately half an hour per day); On-call Monday through Friday 5 p.m.-8 a.m. and on Saturday, Sunday, and CCDC Holidays from 12:00 a.m. to 11:59 p.m. (24-hours) Salary: $18.67 per hour Resident Manager unit: 1 Bedroom unit What You Will Do
Perform nightly security check on building floor and lock up common areas as needed or in an emergency matter. Respond to and handle all building emergencies during on-call shift: flood, fire, electricity outrage, serious injury, medical emergency Report all maintenance related issues Log and document serious events on incident reports Log activities daily and occurrence including date, time, and what happened that day or no incidents Report any graffiti on both interior and exterior side of the building to Property Manager Separate recyclables, compostable, and landfill trash when needed. Job Responsibilities
Perform nightly security check on buildings floors and lock up common areas as needed/or in an emergency matter. Separate recyclables, compostable, and landfill trash when needed. Respond to and handle all buildings emergencies during on-call shift: flood, fire, electricity outrage, serious injury, medical emergency Report all maintenance related issues Log and document serious events on incident reports and reports to Property Manager Respond to tenant complaints in a reasonable time manner Report any graffiti on both interior and exterior side of the building to Property Manager Log activities daily and occurrence including date, time, and what happened that day or no incidents Respond to all telephone calls, otherwise, return calls in a timely manner Respond to calls or emergencies at the building in a timely manner and notify the Property Manager as appropriate Along with Property Manager, attend resident meeting a minimum of once per year Required to reside in resident manager unit and stay every night while on duty Nightly Job Responsibilities
Perform nightly security check on each building floor and lock up common areas as needed or in an emergency matter. Clean building entrance, hallway, and community area when needed Sort recycling items into correct bins Pull trash bin to front area for Trash pick up (4 times a week, based on schedule) Approximate time to perform nightly duties per day: _______ Other
Embody organization values (respect & compassion, empowerment, teamwork) Contribute to a safe and pleasant work environment Follow policies, procedures, and safe work practices Other duties as assigned Knowledge, Skills, and Experience
Commitment to respond to all cell phone/pager calls within ten minutes Commitment to be at property site within thirty minutes of being notified of any building emergency Willingness to do varied tasks Ability to work with people of diverse social, economic, and ethnic backgrounds Good written and verbal communication skills Act in a pleasant, professional, and calm manner Ability to work under stressful circumstances Education and Experience (Minimum Qualifications)
Bilingual in English and Chinese Excellent interpersonal skills and ability to work with diverse ethnic groups Sensitivity to issues facing low-income tenants Good judgment and problem-solving skills Preferred Qualifications
Prior experience as resident manager Familiarity with affordable housing projects
The Resident Manager is responsible for ensuring safe and secure living conditions for all residents. The position requires a reliable and sensitive individual who is dedicated to serving the needs of low-income tenants. The Resident Manager must display a calm demeanor and presence during emergency situations, exercise sensible and impartial judgment, and be willing to perform a variety of tasks. Status: Part-time, On-call, Nonexempt Location: San Francisco Hours: Perform nightly duties (approximately half an hour per day); On-call Monday through Friday 5 p.m.-8 a.m. and on Saturday, Sunday, and CCDC Holidays from 12:00 a.m. to 11:59 p.m. (24-hours) Salary: $18.67 per hour Resident Manager unit: 1 Bedroom unit What You Will Do
Perform nightly security check on building floor and lock up common areas as needed or in an emergency matter. Respond to and handle all building emergencies during on-call shift: flood, fire, electricity outrage, serious injury, medical emergency Report all maintenance related issues Log and document serious events on incident reports Log activities daily and occurrence including date, time, and what happened that day or no incidents Report any graffiti on both interior and exterior side of the building to Property Manager Separate recyclables, compostable, and landfill trash when needed. Job Responsibilities
Perform nightly security check on buildings floors and lock up common areas as needed/or in an emergency matter. Separate recyclables, compostable, and landfill trash when needed. Respond to and handle all buildings emergencies during on-call shift: flood, fire, electricity outrage, serious injury, medical emergency Report all maintenance related issues Log and document serious events on incident reports and reports to Property Manager Respond to tenant complaints in a reasonable time manner Report any graffiti on both interior and exterior side of the building to Property Manager Log activities daily and occurrence including date, time, and what happened that day or no incidents Respond to all telephone calls, otherwise, return calls in a timely manner Respond to calls or emergencies at the building in a timely manner and notify the Property Manager as appropriate Along with Property Manager, attend resident meeting a minimum of once per year Required to reside in resident manager unit and stay every night while on duty Nightly Job Responsibilities
Perform nightly security check on each building floor and lock up common areas as needed or in an emergency matter. Clean building entrance, hallway, and community area when needed Sort recycling items into correct bins Pull trash bin to front area for Trash pick up (4 times a week, based on schedule) Approximate time to perform nightly duties per day: _______ Other
Embody organization values (respect & compassion, empowerment, teamwork) Contribute to a safe and pleasant work environment Follow policies, procedures, and safe work practices Other duties as assigned Knowledge, Skills, and Experience
Commitment to respond to all cell phone/pager calls within ten minutes Commitment to be at property site within thirty minutes of being notified of any building emergency Willingness to do varied tasks Ability to work with people of diverse social, economic, and ethnic backgrounds Good written and verbal communication skills Act in a pleasant, professional, and calm manner Ability to work under stressful circumstances Education and Experience (Minimum Qualifications)
Bilingual in English and Chinese Excellent interpersonal skills and ability to work with diverse ethnic groups Sensitivity to issues facing low-income tenants Good judgment and problem-solving skills Preferred Qualifications
Prior experience as resident manager Familiarity with affordable housing projects