**Primary Location:**4800 Preston Park Boulevard, Plano, Texas, 75093We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.**Job Summary:**Lead the technology application support teams, comprised of Enterprise Applications, eLearning Centers, and Project Management in delivering high quality enterprise applications. This role will establish and refine the processes, techniques, tools, and methods used to provide exceptional applications and technology focused solutions to faculty, staff, and students.**Required Qualifications:****Essential Duties and Responsibilities*** Drive the importance of effective customer service, application delivery, LMS usability, course design and review, ensuring they are the cultural cornerstones of a professional work environment.* Work collaboratively with technology services and other departmental leaders to implement process improvement opportunities and system solutions and serve as the integration point to support these initiatives as they impact other areas of the college.* Plan and support systems migrations as required. Provide leadership and develop the Project Management Office to ensure project delivery and system maintenance proceeds according to project timelines.* Manage system documentation and procedures for identified systems. Monitor and assess system(s) and solution(s) effectiveness over time, with recommendations for enhancements and modifications, as needed.* Lead overall support operations for the college's software systems including applications, integrations, and data transformation.* Perform business requirement analyses with functional user groups and map these requirements to appropriate existing and/or new software solutions for implementation.* Direct the planning, development, and maintenance of the college's Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) applications and other software systems in support of the college’s strategic plan.* Assure eLearning resources are available through self-service online avenues as well as training opportunities.* Verify the execution of tasks/ deliverables associated with LMS administration and other learning technology.* Plan, design and implement short and long-term strategies and plans for assigned areas in support of institutional and department goals and strategic initiatives.* Develop, implement, and maintain new software solutions to meet operational needs of the college.* Oversee vendor relationships as it relates to maintenance, enhancements, and implementation of upgraded or new administrative software systems.* Formulate and recommend annual budget requests and assume responsibility for operating within the approved budget. Manage associated budget(s) including tracking expenditures, approving routine purchase requests, and developing annual budget plans.**Supplemental Functions*** Perform other duties as assigned.* Perform all duties to maintain all standards in accordance with college policies, procedures, and core values.**Knowledge, Skills, and Abilities*** Knowledge of software architecture, design, development, implementation, integration, and testing* Knowledge and experience with Content Management Systems (CMS), Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) software solutions.* Knowledge and experience with process change and optimization* Excellent written, verbal and visual communication and influencing skills* Excellent analytical, organizational, planning and problem-solving skills* Demonstrated leadership skills* Excellent customer service skills* Planning and project management skills* Ability to manage software professionals* Ability to research and make recommendations for software solutions to meet organizational needs* Ability to escalate issues as needed to senior levels in a timely manner for resolution* Ability to motivate a cross-functional team* Ability to perform system analysis and design appropriate software solutions**P****hysical Demands, Working Conditions and Physical Effort** Light Work - Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work. Positions in this class typically require talking, hearing, seeing, grasping, standing, walking and repetitive motions. Relatively free from unpleasant environmental conditions or hazards. Office environment. Occasional physical effort required. **Requirements**Bachelor's degree with a major in computer science, software development, information technology or related field from an accredited institutionSeven (7) years in senior IT management with experience supervising programming, application administration, database administration, or project management functions for administrative software systems**Preferred**Ten (10) years of experienceMaster's degree in a computer discipline from an accredited institutionExperience with Workday, Salesforce, and its related systems**\*\*This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.\*\****The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.***Required & Preferred Qualifications (if applicable):***The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.***\*\*\*This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.\*\*\*****Compensation Type:**Salary**Employment Type:**Full time**Hiring Minimum**$146,148.00**Hiring Maximum**$178,229.50**Compensation is determined based on experience.****\*\*Application submission deadline is 12am of the date listed.\*\****Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.*Dear Job Seekers,Thank you for your interest in a position at Collin College!****Accolades****Independent surveys of Collin College’s employees show it is an amazing place to work. Collin College has been named one of the “Great Colleges to Work For” by the Great Colleges Program. Collin College has also been recognized as one of the DFW Metroplex’s “Best and Brightest Companies to Work For.”****Culture****Should you choose to start your journey with us, you will find yourself immersed in a culture of innovation and growth. Initiatives tied to the college’s master and strategic plans challenge our employees to grow professionally while still feeling supported with training and collaboration.****Benefits****We invite you to explore our competitive today.Grow your career at Collin College today!*Collin College is an equal opportunity/affirmative
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