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Inside Sales Representative Supervisor

Nestlé, Solon, Ohio, United States, 44139

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Overview

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. Inside Sales Representative Supervisor Location: Seattle, WA or Solon, OH The Inside Sales Account team plays a crucial role in the success of Nestlé Professional Solutions by driving growth through managing customer accounts, executing sales initiatives, and partnering closely with sales teams to strengthen relationships and deliver a seamless customer experience for a portfolio of foodservice operators. The Inside Sales Representative team supervisor’s goal is to strengthen team capability, ensure process accuracy, and drive reliable delivery of sales and service outcomes that supports sales teams and customers. Responsibilities

Coach and develop

team members (call reviews, pipeline hygiene, deal strategy, objection handling, CRM discipline); set clear expectations and hold to KPIs. Model best-practice execution

(“player” work): manage a strategic subset of accounts/opportunities, close priority deals, and handle escalations. Prioritize work and remove blockers

(e.g., billing blocks, delivery risks, cross‑functional delays) to protect revenue and customer experience. Lead

business planning cadences

with field leadership/CAMs; align team activities to growth targets, promotions, and Top‑X opportunities. Elevate insights

via weekly and monthly readouts: trend risks, win stories, funnel health, and actions to close plan gaps. Standardize processes and tools

(CRM usage, reporting rhythms, playbooks); ensure accurate, timely data for decision‑making. Act as

communication hub

with Customer Solutions, Logistics, Finance, Legal, and Marketing to resolve systemic issues and enhance end‑to‑end execution. Serve as

primary escalation point

for internal and external issue management Recruit, onboard, and upskill

talent; cultivate a culture of accountability, collaboration, and continuous improvement Drive adoption of success factors

for growth, development, and performance excellence. Ensure full NCNA activation

to deliver on organizational objectives. Coach and develop

team members (call reviews, pipeline hygiene, deal strategy, objection handling, CRM discipline); set clear expectations and hold to KPIs. Serve as a liaison

between the field, office, and support departments regarding policy changes, inventory updates, and unscheduled system or support interruptions, ensuring successful communication. Experience and Qualifications

• 7+ years sales support or supervisory experience • Strong CRM and Microsoft cross‑functional coordination capability • Foodservice/beverage industry experience preferred Location and Travel

Office based; occasional travel. Compensation

The approximate pay range for this position is $70K to $80K. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Benefits and Equal Employment Opportunity

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Additional Field Locations: Seattle, WA; Solon, OH. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. This includes contacting accommodations@nestle.com or dial 711 and providing the operator with 1-800-321-6467. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at nestlejobs.com/privacy.

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