
Remote SMB Customer Success Manager — Growth & Renewal
Medium, New York, New York, United States
A leading technology company is seeking a Customer Success Manager for SMB accounts to build relationships and ensure product adoption. The role requires 2+ years in a B2B customer-facing role, strong CRM skills, and proficiency in English, Portuguese, and Spanish. This fully remote position offers competitive salary, career growth, and flexible paid time off. Your focus will be on customer success, retention, and upsell opportunities while managing expectations and providing insights into product usage.
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