
Bilingual SaaS Customer Success Architect (Remote)
TraceGains, Florida, New York, United States
A leading technology company is seeking a Customer Success Architect to ensure successful onboarding and implementation for customers. The role requires fluent communication in both Spanish and English, along with 3 to 5 years of client-facing experience. Responsibilities include managing customer expectations, driving product adoption, and building strong customer relationships. Candidates with experience in the Food and Beverage industry or SaaS are preferred. A comprehensive benefits package is provided, including paid time off and insurance.
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