
Bilingual SaaS Customer Success Architect (Remote)
TraceGains, Lansing, Michigan, United States
A leading technology company is seeking a Customer Success Architect to ensure effective customer onboarding and implementation. The ideal candidate should demonstrate fluency in both Spanish and English, with 3-5 years of experience in a client-facing role. Responsibilities include managing customer expectations, driving product adoption, and collaborating with cross-functional teams. This role involves some travel and offers a comprehensive benefits package including medical and retirement plans.
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