Location
11501 Outlook Street, Overland Park Kansas
Job Summary
Under the supervision of the department manager, the Investor Accounting Analyst II is responsible for accurate and timely reporting and remitting as dictated by the related servicing agreements for assigned contracts. The role involves monitoring fund movements, reconciling custodial accounts, preparing investor reports, and ensuring compliance with servicing agreements. The analyst interacts with internal departments and external parties to manage investor inquiries and portfolio performance reporting.
Essential Functions Monitor movement of funds to correct PI/TI accounts and process remittance of principal, interest, and other funds due to investors
Timely and accurately reconcile custodial bank accounts and clear outstanding items
Utilize current data reporting systems (e.g., RECWEB) effectively
Gather, validate, and deliver monthly files and reports to trustees or investors per contractual obligations
Calculate and validate fees and critical amounts for monthly reporting
Ensure accurate balances using loan servicing and image systems
Interpret servicing agreements to determine portfolio reporting and remittance requirements
Interact with internal departments and external parties regarding remittance and payment classifications
Reconcile and monitor advance levels to minimize risk
Review and recommend new contract setup information
Assist Loan Accounting with cash variance investigations
Ensure accuracy of servicing fees, delinquency reports, and special servicing coding
Communicate with investors and draft responses to inquiries
Coordinate work activities with Loan Servicing and Corporate Accounting
Participate in team development and community involvement
Work in-person to collaborate effectively with colleagues and ensure seamless operations
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Bachelor's Degree in Accounting or Finance (preferred)
OR equivalent experience (required)
Work Experience 1+ years experience in commercial mortgage loan servicing, accounting, or loan operations (required)
Skills Timely and accurate reconciliation of custodial bank accounts to ensure compliance and minimize risk
Preparation and delivery of monthly reports and remittances in accordance with servicing agreements
Analysis of complex agreements to determine reporting and remittance obligations
Tracking and validating fund movements, including principal, interest, and escrow payments
Interpretation of financial data and loan performance metrics to support decision-making
Proficiency in systems like RECWEB and Strategy for data validation and reporting
Use of Excel for calculations, reconciliations, and ad-hoc reporting
Clear and professional interaction with internal teams, investors, and external stakeholders
Proactive identification and resolution of discrepancies to reduce financial and operational risk
Effective coordination with departments such as Loan Servicing, Accounting, and Asset Management
Commitment to delivering responsive, high-quality service to internal and external clients
Evaluation and recommendation of new contract setup information for accuracy and completeness
Support for resolving cash variances and ensuring accurate financial reporting
Verification of servicing fees, delinquency reports, and special servicing codes
Ability to make sound, data-driven decisions and escalate issues appropriately
Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Travel Occasional travel to include overnight stay.
Work Location Category Hybrid (2+ days)
Compensation and Benefits
This position is eligible to earn a base salary in the range of $57,000.00 - $87,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible.
Work Environment
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 02/23/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
#LI-Hybrid
#J-18808-Ljbffr
11501 Outlook Street, Overland Park Kansas
Job Summary
Under the supervision of the department manager, the Investor Accounting Analyst II is responsible for accurate and timely reporting and remitting as dictated by the related servicing agreements for assigned contracts. The role involves monitoring fund movements, reconciling custodial accounts, preparing investor reports, and ensuring compliance with servicing agreements. The analyst interacts with internal departments and external parties to manage investor inquiries and portfolio performance reporting.
Essential Functions Monitor movement of funds to correct PI/TI accounts and process remittance of principal, interest, and other funds due to investors
Timely and accurately reconcile custodial bank accounts and clear outstanding items
Utilize current data reporting systems (e.g., RECWEB) effectively
Gather, validate, and deliver monthly files and reports to trustees or investors per contractual obligations
Calculate and validate fees and critical amounts for monthly reporting
Ensure accurate balances using loan servicing and image systems
Interpret servicing agreements to determine portfolio reporting and remittance requirements
Interact with internal departments and external parties regarding remittance and payment classifications
Reconcile and monitor advance levels to minimize risk
Review and recommend new contract setup information
Assist Loan Accounting with cash variance investigations
Ensure accuracy of servicing fees, delinquency reports, and special servicing coding
Communicate with investors and draft responses to inquiries
Coordinate work activities with Loan Servicing and Corporate Accounting
Participate in team development and community involvement
Work in-person to collaborate effectively with colleagues and ensure seamless operations
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Bachelor's Degree in Accounting or Finance (preferred)
OR equivalent experience (required)
Work Experience 1+ years experience in commercial mortgage loan servicing, accounting, or loan operations (required)
Skills Timely and accurate reconciliation of custodial bank accounts to ensure compliance and minimize risk
Preparation and delivery of monthly reports and remittances in accordance with servicing agreements
Analysis of complex agreements to determine reporting and remittance obligations
Tracking and validating fund movements, including principal, interest, and escrow payments
Interpretation of financial data and loan performance metrics to support decision-making
Proficiency in systems like RECWEB and Strategy for data validation and reporting
Use of Excel for calculations, reconciliations, and ad-hoc reporting
Clear and professional interaction with internal teams, investors, and external stakeholders
Proactive identification and resolution of discrepancies to reduce financial and operational risk
Effective coordination with departments such as Loan Servicing, Accounting, and Asset Management
Commitment to delivering responsive, high-quality service to internal and external clients
Evaluation and recommendation of new contract setup information for accuracy and completeness
Support for resolving cash variances and ensuring accurate financial reporting
Verification of servicing fees, delinquency reports, and special servicing codes
Ability to make sound, data-driven decisions and escalate issues appropriately
Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Travel Occasional travel to include overnight stay.
Work Location Category Hybrid (2+ days)
Compensation and Benefits
This position is eligible to earn a base salary in the range of $57,000.00 - $87,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible.
Work Environment
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 02/23/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
#LI-Hybrid
#J-18808-Ljbffr