Client Account Manager II - Mass Market
Alaska Communications, Fairbanks, Alaska, United States, 99712
Client Account Manager II - Mass Market page is loaded## Client Account Manager II - Mass Marketlocations:
Fairbanks, Alaskatime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
JR100518At Alaska Communications, we’re committed to putting our **team first**, always being **customer focused**, having a **can-do attitude**, **owning our results** and always **acting with integrity**# **POSITION SUMMARY**The Client Account Manager II – Mass Market position will retain and grow our existing customer base. Act as a business partner to existing customers with an emphasis on driving increased sales and revenue by demonstrating the value of our products and services. Introduce ACS end-to-end technology solutions to enable residential and small business customers to solve their connectivity needs.This position requires a strong emphasis on outside sales prospecting.# **ESSENTIAL FUNCTIONS****Reasonable Accommodations Statement**Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions listed below.**Examples of Job Duties*** Meets or exceeds sales goals by assessing current customer needs, strategically identifying Alaska Communications solutions, and closing sales.* Attends events to drive customer acquisitions and conducts face-to-face visits with customers to develop relationships and expand revenue sources.* This position is expected to spend at least 60% of their work week off-site with customers in face-to-face meetings, and prospecting for new customer acquisition.* Prepares sales documentation, activity reports and forecasts, as required.* Receives and works sales leads from customer call centers and websites through to their closing.* Maintains an ongoing relationship with accounts to ensure positive customer experience and maximize sales opportunities.* Develops and maintains collaborative relationships with internal stakeholders. Take initiative to improve processes that will enhance customer satisfaction and/or increase company profitably.* Performs other duties as assigned and completes projects not specified in this job description.**Competency Statements*** **Customer Focused** – Think and act in ways that put our customers first and make them promoters of our products and services.* **Accountability** - Ability to accept responsibility and account for their actions.* **Sales Ability** - Ability to uncover customer business needs and use effective communication skills to direct them to unique ACS solutions.* **Relationship Building** - Ability to effectively build relationships with customers and co-workers.* **Technical Aptitude** - Ability to quickly learn and use complex systems and applications.* **Business Acumen** – Ability to communicate with a high degree of professionalism (written/verbal), effective at decision making, able to forecast sales accurately and analyze financial information.* **Communications skills** – Ability to communicate (written/verbal/aural) with a high degree of professionalism.# **MINIMUM QUALIFICATIONS****Education Required**Bachelor’s degree in business administration, marketing, information technology or other closely related fields. Alternate education and training may be substituted for the degree requirement on a year for year basis.**Experience Required**Two (2) years of experience in a quota carrying sales environment to include selling products/services to small and medium business customers. Alternate experience and education may be substituted for the requirement on a year-for-year basis.**Preferred**One (1) year of telecommunications or information technology experience.**Computer Skills**Demonstrated proficiency working with the Microsoft Office suite, to include Teams, Word, Excel, PowerPoint, and Outlook.**Additional Requirements**Valid driver’s license is required.We hope you’ll join us as we change lives through technology. #J-18808-Ljbffr
Fairbanks, Alaskatime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
JR100518At Alaska Communications, we’re committed to putting our **team first**, always being **customer focused**, having a **can-do attitude**, **owning our results** and always **acting with integrity**# **POSITION SUMMARY**The Client Account Manager II – Mass Market position will retain and grow our existing customer base. Act as a business partner to existing customers with an emphasis on driving increased sales and revenue by demonstrating the value of our products and services. Introduce ACS end-to-end technology solutions to enable residential and small business customers to solve their connectivity needs.This position requires a strong emphasis on outside sales prospecting.# **ESSENTIAL FUNCTIONS****Reasonable Accommodations Statement**Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions listed below.**Examples of Job Duties*** Meets or exceeds sales goals by assessing current customer needs, strategically identifying Alaska Communications solutions, and closing sales.* Attends events to drive customer acquisitions and conducts face-to-face visits with customers to develop relationships and expand revenue sources.* This position is expected to spend at least 60% of their work week off-site with customers in face-to-face meetings, and prospecting for new customer acquisition.* Prepares sales documentation, activity reports and forecasts, as required.* Receives and works sales leads from customer call centers and websites through to their closing.* Maintains an ongoing relationship with accounts to ensure positive customer experience and maximize sales opportunities.* Develops and maintains collaborative relationships with internal stakeholders. Take initiative to improve processes that will enhance customer satisfaction and/or increase company profitably.* Performs other duties as assigned and completes projects not specified in this job description.**Competency Statements*** **Customer Focused** – Think and act in ways that put our customers first and make them promoters of our products and services.* **Accountability** - Ability to accept responsibility and account for their actions.* **Sales Ability** - Ability to uncover customer business needs and use effective communication skills to direct them to unique ACS solutions.* **Relationship Building** - Ability to effectively build relationships with customers and co-workers.* **Technical Aptitude** - Ability to quickly learn and use complex systems and applications.* **Business Acumen** – Ability to communicate with a high degree of professionalism (written/verbal), effective at decision making, able to forecast sales accurately and analyze financial information.* **Communications skills** – Ability to communicate (written/verbal/aural) with a high degree of professionalism.# **MINIMUM QUALIFICATIONS****Education Required**Bachelor’s degree in business administration, marketing, information technology or other closely related fields. Alternate education and training may be substituted for the degree requirement on a year for year basis.**Experience Required**Two (2) years of experience in a quota carrying sales environment to include selling products/services to small and medium business customers. Alternate experience and education may be substituted for the requirement on a year-for-year basis.**Preferred**One (1) year of telecommunications or information technology experience.**Computer Skills**Demonstrated proficiency working with the Microsoft Office suite, to include Teams, Word, Excel, PowerPoint, and Outlook.**Additional Requirements**Valid driver’s license is required.We hope you’ll join us as we change lives through technology. #J-18808-Ljbffr