Texas Health and Human Services
Overview
Date: Jan 23, 2026
Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title:
Communications Specialist
Job Title:
Information Specialist IV
Agency:
Health & Human Services Comm
Department:
AES SEES Internal Comms
Posting Number:
13115
Closing Date:
02/06/2026
Posting Audience:
Internal and External
Occupational Category:
Arts, Design, Entertainment, Sports, Media
Salary Group:
TEXAS-B-22
Salary Range:
$4,801.16 - $7,761.50
Pay Frequency:
Monthly
Shift:
Day
Telework:
Eligible for Telework
Travel:
Up to 10%
Regular/Temporary:
Regular
Full Time/Part Time:
Full time
FLSA Exempt/Non-Exempt:
Nonexempt
Job Location City:
AUSTIN
Job Location Address:
701 W 51ST ST
Other Locations:
MOS Codes: 4502,4503,4505,4511,4512,4591,8055,165X,35PX,3N0X6,46A,46S,46Z,INF,MC,PA,SEI13
Job Description The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill Communications Specialist positions on the internal communications team within Access and Eligibility Services (AES). AES is driven by its mission to connect Texans to quality services.
Under the supervision of the AES Internal Communications Director, the Communications Specialists focus on communications efforts within Access and Eligibility Services. This includes communications strategy and support for a wide range of AES staff and client programs and special projects.
The Communications Specialists participate in a variety of initiatives for both internal and external audiences, encompassing communication strategy, web/intranet support, campaigns, writing, editing, creative thinking, multimedia conceptualization and implementation. The candidates selected will be joining a close-knit communications group.
The ideal candidate will be skilled at creatively communicating complex concepts and ideas in understandable ways. They should thrive in an environment that emphasizes innovation through new ideas and strive for excellence by taking pride in their work, embracing our differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement.
Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Candidate is able to live anywhere in Texas.
Essential Job Functions
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Serves as writing support for AES internal communications, including but not limited to client correspondence, web/intranet content, talking points, scripts, presentation speaker's notes and emails. Coordinates with subject matter experts to develop complete, accurate and compelling content. Generates creative and engaging themes for messaging to capture attention in a fast-paced environment. (50%)
Participates in the creation, planning and execution of communications plans and editorial calendars for AES initiatives. (10%)
Attends various project workgroups with AES, HHS and stakeholder groups to provide guidance on communication. Identifies opportunities to ensure staff are given timely information on various initiatives and clients understand their benefits. (25%)
Contributes to the development of mechanisms for evaluating the effectiveness of communication. (5%)
May develop and/or provide communications training on various topics. (5%)
Acts as a "quality check" proofreader for content written by other team members. (5%)
Knowledge, Skills, Abilities
Knowledge of general professional writing principles and standards. Ability to write clearly and succinctly in a variety of communication settings and styles. Familiar with internal communications best practices.
Ability to think strategically about communications. Skill in researching, planning, developing and evaluating communications materials.
Skill in managing multiple and competing priorities. Ability to respond to requests with a sense of urgency, partiality, accountability, integrity and speed.
Ability to think creatively and support creative thinking in others. Skill in using a personable and approachable verbal communication style with the ability to quickly gain the respect of staff at all levels; practices attentive and active listening. Able to work collaboratively and build strong relationships with staff.
Initial Selection Criteria
Graduation from an accredited four-year college or university with major course work in journalism, communications, public relations, English or related field.
At minimum, 2 years’ experience with progressively increasing responsibilities for communication, web content, and organizational communication strategy development and execution.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Other Information
Active Duty, Military, Reservists, Guardsmen, And Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.
ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
Pre-Employment Checks And Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work.
Telework Disclaimer: This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market Austin
#J-18808-Ljbffr
Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title:
Communications Specialist
Job Title:
Information Specialist IV
Agency:
Health & Human Services Comm
Department:
AES SEES Internal Comms
Posting Number:
13115
Closing Date:
02/06/2026
Posting Audience:
Internal and External
Occupational Category:
Arts, Design, Entertainment, Sports, Media
Salary Group:
TEXAS-B-22
Salary Range:
$4,801.16 - $7,761.50
Pay Frequency:
Monthly
Shift:
Day
Telework:
Eligible for Telework
Travel:
Up to 10%
Regular/Temporary:
Regular
Full Time/Part Time:
Full time
FLSA Exempt/Non-Exempt:
Nonexempt
Job Location City:
AUSTIN
Job Location Address:
701 W 51ST ST
Other Locations:
MOS Codes: 4502,4503,4505,4511,4512,4591,8055,165X,35PX,3N0X6,46A,46S,46Z,INF,MC,PA,SEI13
Job Description The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill Communications Specialist positions on the internal communications team within Access and Eligibility Services (AES). AES is driven by its mission to connect Texans to quality services.
Under the supervision of the AES Internal Communications Director, the Communications Specialists focus on communications efforts within Access and Eligibility Services. This includes communications strategy and support for a wide range of AES staff and client programs and special projects.
The Communications Specialists participate in a variety of initiatives for both internal and external audiences, encompassing communication strategy, web/intranet support, campaigns, writing, editing, creative thinking, multimedia conceptualization and implementation. The candidates selected will be joining a close-knit communications group.
The ideal candidate will be skilled at creatively communicating complex concepts and ideas in understandable ways. They should thrive in an environment that emphasizes innovation through new ideas and strive for excellence by taking pride in their work, embracing our differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement.
Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Candidate is able to live anywhere in Texas.
Essential Job Functions
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Serves as writing support for AES internal communications, including but not limited to client correspondence, web/intranet content, talking points, scripts, presentation speaker's notes and emails. Coordinates with subject matter experts to develop complete, accurate and compelling content. Generates creative and engaging themes for messaging to capture attention in a fast-paced environment. (50%)
Participates in the creation, planning and execution of communications plans and editorial calendars for AES initiatives. (10%)
Attends various project workgroups with AES, HHS and stakeholder groups to provide guidance on communication. Identifies opportunities to ensure staff are given timely information on various initiatives and clients understand their benefits. (25%)
Contributes to the development of mechanisms for evaluating the effectiveness of communication. (5%)
May develop and/or provide communications training on various topics. (5%)
Acts as a "quality check" proofreader for content written by other team members. (5%)
Knowledge, Skills, Abilities
Knowledge of general professional writing principles and standards. Ability to write clearly and succinctly in a variety of communication settings and styles. Familiar with internal communications best practices.
Ability to think strategically about communications. Skill in researching, planning, developing and evaluating communications materials.
Skill in managing multiple and competing priorities. Ability to respond to requests with a sense of urgency, partiality, accountability, integrity and speed.
Ability to think creatively and support creative thinking in others. Skill in using a personable and approachable verbal communication style with the ability to quickly gain the respect of staff at all levels; practices attentive and active listening. Able to work collaboratively and build strong relationships with staff.
Initial Selection Criteria
Graduation from an accredited four-year college or university with major course work in journalism, communications, public relations, English or related field.
At minimum, 2 years’ experience with progressively increasing responsibilities for communication, web content, and organizational communication strategy development and execution.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Other Information
Active Duty, Military, Reservists, Guardsmen, And Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.
ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
Pre-Employment Checks And Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work.
Telework Disclaimer: This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market Austin
#J-18808-Ljbffr