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Deli Manager

Shaw’s and Star Market, Norwood, Massachusetts, us, 02062

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Overview

As a Deli Manager at Albertsons Companies, you will lead a high‑energy department focused on quality, freshness, and exceptional customer service. You’ll supervise a talented team, oversee daily deli operations, and play an important role in creating an inviting, high‑quality experience for customers. This role is ideal for individuals with experience in deli operations, fresh foods, retail store management, or team leadership looking to grow their career. We are looking for candidates who want to make an impact and contribute to the growth of a company that values great service and lasting customer relationships in a fast‑paced, dynamic environment. Responsibilities

Lead and oversee all daily operations of the Deli Department, ensuring excellent service, quality, presentation, and merchandising. Supervise and support Deli Clerks, Assistant Deli Managers, and department associates to achieve performance, service, and safety standards. Manage department staffing, scheduling, training, and task delegation. Drive results by achieving sales, gross profit, labor, shrink, and inventory goals. Maintain top‑tier product freshness, proper rotation, and consistent food safety practices. Support customer engagement through friendly, knowledgeable service and effective selling behaviors. Perform stocking, food prep, and service duties as needed to support the team. Uphold company policies, department standards, and operational expectations. Take ownership of the department and act as Manager‑on‑Duty when needed. Support cross‑department collaboration, including shared oversight of Seafood or LaCarte when assigned. Ensure a clean, organized, well‑merchandised deli environment that reflects our brand standards. We Are Looking For Candidates Who Possess The Following

Soft skills: Strong leadership and team‑building skills Excellent communication and customer service abilities Ability to stay organized and calm in a fast‑paced environment Professional, positive interpersonal style Strong decision‑making and problem‑solving skills Competencies: Experience in deli, fresh food retail, prepared foods, grocery, or department‑level supervision Understanding of food handling, food safety, and sanitation practices Skill in merchandising, stocking, product rotation, and presentation Ability to coach, train, and motivate a diverse team Knowledge: Deli operations and prepared foods production Customer service and retail selling techniques Department standards including pricing, organization, and safety Basic supervisory concepts and performance expectations Abilities: Lead and manage a team in a fast‑paced retail environment Perform repetitive tasks and work in varied temperature settings (cooler, freezer, sales floor) Lift, bend, and handle products and equipment safely Respond effectively to operational issues and customer needs Educational requirements: High school diploma or equivalent preferred Travel requirements: Occasional travel may be required for training or meetings Other requirements: Must be at least 18 years old Full‑time availability, including weekends, evenings, and peak business times Ability to maintain safety, quality, and operational standards Benefits

Competitive wages paid weekly Associate discounts Health and financial well‑being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our values – video: ACI Values. Pay transparency language (if applicable): Starting rates will be no less than the local minimum wage and may vary based on location, experience, qualifications, and applicable collective bargaining agreements. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay and retirement benefits. This is an entry level position with advancement opportunity. Applications are accepted on an ongoing basis. A copy of the full job description can be provided upon request.

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