Consumer Cellular, Inc.
Senior Wireless Sales Expert - Beavercreek, OH
Consumer Cellular, Inc., Beavercreek, Ohio, United States
Job Title
Senior Wireless Sales Expert – Beavercreek, OH (250869) Company Overview
At Consumer Cellular we are redefining retail. We focus on exceeding guest expectations, building relationships, and delivering a friendly, living‑room like store experience. Job Summary
Senior Wireless Sales Experts supervise the customer experience, remove obstacles, and drive guest satisfaction using technology expertise and sales focus. What You Do
Brand Ambassador
– Create a welcoming, comfortable store environment and reflect our Happy Employee – Happy Customer core value. Relationship Builder
– Build relationships with guests, teammates, and field leadership through active listening, solution‑finding, and conversation initiation. Product & Services Expert
– Translate wireless technology into clear, real‑world conversations, attend training, and stay current on products and services. Obstacle Remover
– Make decisions, resolve escalations, and provide the tools and resources needed to keep guests and teammates productive. What You Need to Win
Education & Experience
High school diploma or equivalent. Minimum 2 years of retail management (keyholder) experience, with customer interaction experience in a similar environment. Minimum 1 year of wireless sales and customer service experience. Experience operating a POS system with accurate transactions. Proficiency with MS Office (Word, Excel, PowerPoint). Schedule & Attendance
Retail store open 6–7 days a week. Hours vary 9 am–6 pm most days. We support life–work balance and flexible hours. Physical Requirements
Perform tasks that require bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items. Stand for 6–8 hours and maneuver merchandise as needed. Light cleaning duties (dusting shelves, cleaning counters, emptying garbage cans, etc.) to keep the store guest‑ready. Compensation
Base salary $42,000–$52,500. Competitive hourly pay $19.75–$21 plus uncapped commission. Average work 30–40 hours per week, ~35 hours per week on average. Benefits
Health insurance (98% company‑paid for full‑time employees). Dental and vision (100% company‑paid). 401(k) company match 100% up to 6%. Discounted consumer cellular wireless plan. Paid time off after 30 days. Accrue up to 40 hours (hourly) or 120 hours (salaried). 6 company‑paid holidays + 16 hours floating holidays per year. Flexible Spending Accounts for health and dependent care. Life and AD&D insurance equal to 1× annual earnings (100% company‑paid). Long‑term disability (100% company‑paid). Employee assistance program (100% company‑paid). Employee rewards program. Pre‑Employment
Background check and drug screening required. Legal & EEO Statement
Consumer Cellular is an equal‑opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any classification deemed illegal to consider under local, state, or federal law. We provide reasonable accommodation for individuals with disabilities. Contact Human.Resources@consumercellular.com for accommodations.
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Senior Wireless Sales Expert – Beavercreek, OH (250869) Company Overview
At Consumer Cellular we are redefining retail. We focus on exceeding guest expectations, building relationships, and delivering a friendly, living‑room like store experience. Job Summary
Senior Wireless Sales Experts supervise the customer experience, remove obstacles, and drive guest satisfaction using technology expertise and sales focus. What You Do
Brand Ambassador
– Create a welcoming, comfortable store environment and reflect our Happy Employee – Happy Customer core value. Relationship Builder
– Build relationships with guests, teammates, and field leadership through active listening, solution‑finding, and conversation initiation. Product & Services Expert
– Translate wireless technology into clear, real‑world conversations, attend training, and stay current on products and services. Obstacle Remover
– Make decisions, resolve escalations, and provide the tools and resources needed to keep guests and teammates productive. What You Need to Win
Education & Experience
High school diploma or equivalent. Minimum 2 years of retail management (keyholder) experience, with customer interaction experience in a similar environment. Minimum 1 year of wireless sales and customer service experience. Experience operating a POS system with accurate transactions. Proficiency with MS Office (Word, Excel, PowerPoint). Schedule & Attendance
Retail store open 6–7 days a week. Hours vary 9 am–6 pm most days. We support life–work balance and flexible hours. Physical Requirements
Perform tasks that require bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items. Stand for 6–8 hours and maneuver merchandise as needed. Light cleaning duties (dusting shelves, cleaning counters, emptying garbage cans, etc.) to keep the store guest‑ready. Compensation
Base salary $42,000–$52,500. Competitive hourly pay $19.75–$21 plus uncapped commission. Average work 30–40 hours per week, ~35 hours per week on average. Benefits
Health insurance (98% company‑paid for full‑time employees). Dental and vision (100% company‑paid). 401(k) company match 100% up to 6%. Discounted consumer cellular wireless plan. Paid time off after 30 days. Accrue up to 40 hours (hourly) or 120 hours (salaried). 6 company‑paid holidays + 16 hours floating holidays per year. Flexible Spending Accounts for health and dependent care. Life and AD&D insurance equal to 1× annual earnings (100% company‑paid). Long‑term disability (100% company‑paid). Employee assistance program (100% company‑paid). Employee rewards program. Pre‑Employment
Background check and drug screening required. Legal & EEO Statement
Consumer Cellular is an equal‑opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any classification deemed illegal to consider under local, state, or federal law. We provide reasonable accommodation for individuals with disabilities. Contact Human.Resources@consumercellular.com for accommodations.
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