Senior UX Writer Job at Solomon Page in Newton Center

Are you a clear, systems‑minded storyteller who turns complex ideas into simple, confident guidance? As a Senior UX Writer on our design team, you’ll shape in‑product language that helps people complete tasks with ease—across mobile and web—in close partnership with product designers, researchers, product managers, and engineers within a pod‑based team structure. You’ll own voice, clarity, accessibility, and cohesion at every step of the product experience—from onboarding to error states and everything in between—ensuring content supports usability, trust, and confidence throughout the user journey. Rate: $55hr–65hr Responsibilities Craft high‑impact microcopy (buttons, labels, menus), contextual messages (tooltips, confirmations, errors), and notifications that support user actions and drive adoption—creating a cohesive experience across mobile and web. Write and refine in‑app copy for key journeys (e.g., onboarding, servicing, payments), ensuring clarity, confidence, and brand alignment. Define the right information at the right moment through empty states, progressive disclosure, help content, and recovery paths that reduce friction and cognitive load. Partner with Design and Research to plan and run content experiments (usability studies, comprehension tests, A/B tests) and iterate based on evidence. Collaborate with Data and Analytics to establish content success measures (task completion, comprehension, error rate, CSAT, readability) and use insights to prioritize improvements. Maintain and evolve content standards, voice and tone guidance, lexicons, and structured content models for multi‑channel use (including localization). Contribute content patterns and guidance to the design system (Figma components and content specifications), documenting rules for naming, states, and reusability. Ensure content meets accessibility and regulatory requirements, writing to WCAG‑aligned readability, semantic clarity, and assistive technology needs. Co‑define product and content hypotheses within the pod; plan research to validate language, concepts, and IA labels; synthesize insights into actionable content changes. Conduct competitive scans and stay current on industry best practices in UX content and content design. Map content across journeys and states; identify inconsistencies, content debt, and opportunities for simplification; create content strategies for epics and features. Operate as the pod’s content lead: participate in backlog grooming, stand‑ups, critiques, and reviews; align on scope, risks, and sequencing with Product and Engineering. Partner with designers, researchers, and developers to ensure content is implemented accurately and localized effectively; provide clear, developer‑ready content specifications. Present work and rationale to stakeholders with clarity; facilitate reviews and incorporate feedback quickly while safeguarding user clarity and consistency. Write, edit, and proof content with high standards for accuracy, grammar, and brand voice; support cross‑functional partners with content guidance and coaching. Required Qualifications 4–6+ years of experience in UX Writing or Content Design for digital products within cross‑functional teams. A portfolio demonstrating clear, outcome‑oriented in‑product writing (flows, states, experiments) across mobile and web. Mastery of concise, action‑oriented microcopy; strong command of information hierarchy, IA labels, and error/recovery messaging. Experience planning and interpreting usability and A/B tests; ability to articulate content decisions using research and data. Fluency with Figma and content tooling (e.g., content libraries, string management); ability to produce developer‑ready content specs. Excellent written and verbal communication skills, including presenting rationale to technical and non‑technical audiences. Strong command of grammar and style, with the ability to align to brand tone and voice. Strong organizational and time‑management skills; ability to manage multiple workstreams and incorporate feedback quickly. Growth mindset with a willingness to learn new tools, systems, and approaches. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long‑term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits. #J-18808-Ljbffr